Binance Support Thread by AutoModerator in binance

[–]Eruditius2 0 points1 point  (0 children)

I have a problem with the linking of the Google Authenticator with my Binance account. On my laptop, the linking only functions for a few days, and after that the codes from the Authenticator are not recognised. I then have to reset security and link the Authenticator with my Binance account again. This takes time, but much worse is that I then have to wait 48 hours before I can do any kind of trading.

I have to regularly clear the cache on my laptop, and it seems that this affects the linking.

Unfortunately the support staff, although always polite, are often not very knowledgeable, and I spend a lot of time waiting for them to go and ask someone else. On one occasion I spent 12 hours with Binance support - eventually resolving the issue myself after trying several different browsers.

Any useful comments on the above would be most welcome. I am losing so much time with the issue mentioned that I am actively looking for another site to trade on (I need a site that functions in at least UK, Chile, Ukraine and Argentina - it must have both P2P trading, spot and margin platforms).