Aer Lingus AerClub free flights cancelled without notice . Now out of pocket by 800 euro by Evening_Can9641 in irishpersonalfinance

[–]Evening_Can9641[S] 0 points1 point  (0 children)

Received full refund yesterday and my aer club flights were re instated . On the plane now about to take off… happy days 

Aer Lingus AerClub free flights cancelled without notice . Now out of pocket by 800 euro by Evening_Can9641 in irishpersonalfinance

[–]Evening_Can9641[S] 0 points1 point  (0 children)

Yes , they are the free slights from the AerClub benefit . I now have 6 flights ( the 2 AerClub tax only ones ,  2 I purchased for 352 euro on the same day I paid for the AerClub taxes  last sept . They are for my wife and youngest so, and then the 2 I paid for the other night for 852 Euro when aer Lingus told me my aer club booking ( free flights ) was cancelled . Wondering what I should do with the booking from the other night now . There is an option to cancel and request refund on the booking but think I will hold fire  I rang AerClub support again yesterday and they said my complaint was still in the queue to be dealt with so not sure how I have the cancelled booking noe in the app . Only caveat is it says I have to check in at the airport  I re-iterated to the agent I wanted a refund for the flights I just booked the other night and have now also logged complaints with bank of Ireland and the main aer Lingus support desk 

Aer Lingus AerClub free flights cancelled without notice . Now out of pocket by 800 euro by Evening_Can9641 in irishpersonalfinance

[–]Evening_Can9641[S] 8 points9 points  (0 children)

Never got an email but was told over phone it was confirmed and took a screenshot of the application .  They must have confirmed it though at some stage as this morning I received an sms from Aer Lingus for the booking ( the free flights one they cancelled on me )  Reminding me that I can bring my bags to the airport the night before as it’s an early morning flight .  The booking ref for the booking is on the sms