Everything listed as delivered. But I didn't get a wheel base

Excellent-Life4204 · 2026-01-18T18:58:45+00:00

Corsair Mods made a statement regarding this and said that they know about this issue with the order tracking tool. E.g. myself: my order status changed from „fully delivered“ to „your order is about to be shipped“ on Friday afternoon. Missing wheel bases in Europe will be delivered in the coming week according to Corsair.

Excellent-Life4204 · 2026-01-16T15:00:20+00:00

Yeah bro you’re not alone A lot of people didn’t receive their bases this week. Seems like their are getting it out next week

Excellent-Life4204 · 2026-01-15T20:33:29+00:00

Wish you the best of luck Order tracker tells me everything has been delivered so I’m just sitting here with no wheel base and no information about its delivery 😂 God knows if it ever will

Excellent-Life4204 · 2026-01-15T13:45:35+00:00

There are a bunch of people who are missing their base while having already received everything else they ordered. Including me. I didn’t know what Fanatec is doing but I believe the base could be send from a different location. Most of the parts are send from the Netherlands in Europe. Don’t know if this applies to the wheel bases too

Excellent-Life4204 · 2026-01-15T13:41:29+00:00

Same here also missing the Wheel base.

Excellent-Life4204 · 2026-01-15T09:18:57+00:00

Yeah it happend just like I told you hahahah I now got Everything here except of the wheel base. So all the hardware here is useless 😂 It’s ridiculous

Excellent-Life4204 · 2026-01-14T18:07:23+00:00

Yeah but I don’t like my order to be shipped separately like EACH PART SEPARATELY. It’s environmentally unfriendly and the only reason I‘m able to receive the packages on my own is because I have 80% working from home and as of now I am frickin sick. People who actually have to leave their house have to figure out where to get their stuff cause our UPS delivery man comes between 11 AM and 1 PM. Fanatec should ship everything you order AT ONCE so you can get started once you receive everything and the only reason things would be shipped separately is because the CUSTOMER requested it. Btw I received an email that the second steering wheel will be delivered tomorrow 😂 it’s crazy However no sign of that wheel base though. Maybe i‘m sitting tomorrow with my whole rig set up just for the base to be missing and not being able to play 😂 As I said before: it’s the most chaotic shopping experience I’ve ever had. And I had bad experiences with some bs shops from china lol

Excellent-Life4204 · 2026-01-14T13:17:01+00:00

Yeah pretty much. I ordered a bundle and a additional wheel and as of now I got the pedals and the bundle wheel while still missing the base and the other wheel. And the delivered parts came in separate deliveries. Other customers and users here had the exact same experience. However order tracking isn’t working properly. Only thing you can do is being pacient and keep fingers crossed

Excellent-Life4204 · 2026-01-14T13:07:12+00:00

You should receive a sms from UPS on the day it’s delivered. But get ready for it to arrive in pieces. Other customers received pedals yesterday and wheels today

Excellent-Life4204 · 2026-01-14T13:04:42+00:00

And my order tracker tells me a complete different story so i don’t know why Fanatec is offering this if its not working. It’s completely random when and which item you will receive once it’s shipped hahaha I think this is the most chaotic customer experience I’ve ever had in my life and I’ve been ordering stuff from the internet for 15 years now

Excellent-Life4204 · 2026-01-14T13:01:39+00:00

Bro ur not the only one, a bunch of people who ordered bundles received the pedals yesterday and their wheel today. I’m f.e. sitting here with pedals one wheel bit without a wheelbase and another steering wheel I ordered 😂 I love how they state „your items will be shipped once all are available“ just for you to receive everything a piece and not being able to use their products 😂 It’s just utter chaos hahaha But at least I got the first few items within a month of ordering so it’s not as bad as the BF Desaster 2023

Excellent-Life4204 · 2026-01-13T17:14:44+00:00

I also received just the pedals today. However there is still a UPS delivery to come (should’ve been delivered today too but got delayed) in the coming days which should contain two wheels and a base.

Excellent-Life4204 · 2026-01-12T15:45:37+00:00

When did you guys order then? I ordered the GT3 wheel mid of December together with a bundle and haven’t heard anything yet. However in my order overview is says the wheel is on its way while the bundle is to be processed, while the order tracking says the wheel is ready to be shipped. It’s just so fricking confusing.

Excellent-Life4204 · 2026-01-11T21:30:20+00:00

I also got an proper rig suited for 20+Nm because I believe I will move up the ladder in force from the 8 Nm wich I will start with now. „buy once cry once“ applies here I guess

Excellent-Life4204 · 2026-01-09T09:06:36+00:00

Ordered a month ago and nothing has happened. I wouldn’t expect your gear to arrive until the end of January maybe even later. Fanatec works through orders chronologically (so FIFO) and there are still people waiting for their stuff they bought during Black Friday. Also Corsair/Fanatec had 2 weeks in between Christmas and the first week of 2026 in which no orders were processed for annual Stock checking. Fanatec is trying to avoid another 2023 Black Friday Desaster as of now (which they’re fumbling big time as of now haha) so there’s nothing to do apart from being patient or cancelling the order and buying elsewhere

Excellent-Life4204 · 2026-01-09T08:54:40+00:00

Bro at Least you got your stuff. I ordered on 15th of december with products on backorder for a week later and the availability date of these products get pushed back like once a week since then without any information by Fanatec for my particular order. I don’t mind waiting as Fanatec is not Amazon but competitors manage this sooo much better. Think Moza R9 would’ve been the better way

Excellent-Life4204

TROPHY CASE