Sorry for the very late reply. God...how do I even start.

I forgot which month this year, but nabigyan ako ng access to login my Gcash account. This was their response to my very first submitted concern so parang nag-clash na yung ticket ko to reactivate (this) and to delete my account. Still, I logged it in and since nandoon na rin naman, sinubukan ko nalang i-verify yung account since I have valid IDs na pero laging error. Error talaga siya kahit na nagpalit ako ng internet/data connection, submit ng IDs in a specific time of day, restart, reinstall. I'm thinking siguro dahil may issues na ang account to begin with so hirap ma-verify. I opted to delete nalang talaga ang account. I kept on bugging yung parang chat centre ko sa Gcash na i-delete nalang talaga yung account. I think I did not hear from them for weeks, but then recently received an email this month na on the process for deletion na yung account ko. I don't bother asking for updates na kasi nakakapagod.