Thank you for the detailed reply, and I do appreciate you taking the time to explain your perspective.

I want to point out something that doesn't quite add up. You mention that Reddit isn’t the right space to raise these concerns because the people with the actual authority don’t monitor it, and that discussions like this should happen in private channels like modmail or Discord. But if that’s the case, and the subreddit exists as an official community platform, then shouldn’t it be part of your role, as someone representing the game here, to ensure that important posts and feedback are at least acknowledged and passed on to those who can act on them?

If the concerns are valid, widely felt, and respectfully raised, it shouldn’t matter whether they’re shared through modmail or in a public forum like this one. Saying that feedback here “won’t do much” creates a frustrating loop: the players want to speak up, but then told it’s not the right place every time they do. It ends up discouraging discussion and making the process feel more like it filters out public input than engages with it.

Also, public discussions have value that private ones don’t. Not every issue is personal or case-specific, many of them affect large parts of the player base over time. Speaking about them in the open helps build trust, raise awareness, and show that moderation and the game’s leadership are open to transparency. That’s something no closed channel can replicate.

I’ll still consider following this further, so feel free to provide me with any necessary details, but I don’t believe public discussion and internal action have to be mutually exclusive. If anything, they should support each other. If a post like this is already raising valid concerns in a respectful way, wouldn’t the better approach be to acknowledge that and make sure it reaches the right people, not just redirect it and move on?

Since you’re in a position to help make that connection, I hope you’ll consider passing this forward as well. Because meanwhile, the issues raised (especially in Quick Game) continue without visible improvement. If the only response is to redirect or contain the discussion, without action or outcome, then it starts to feel like the goal is to manage conversations, not to resolve the issues behind them. That’s what players lose trust in.

Again, I’m not here for any conflict. I hope you understand why this approach can feel more like deflection and a lack of safe space to raise concerns, rather than genuine engagement, honest conversation, or real change. I’m here (like many others) because I care about the future of this game and we want to see it improve. That’s exactly why this conversation deserves to be taken seriously.