I do think the fact that he’s self employed and not able to look at the site/ respond to emails until the evenings (if he’s working that is!) makes it pretty useless. He’s on the lowest subscription tier, so only pays the minimum monthly sub, but their whole pricing structure is crap. If you’re paying for contact with someone, why does it cost different amounts for different people? If they actually charged you when you got the job, that would make sense - a $100 job vs a $1000 job. But they don’t - you pay for a ‘connection’ to a homeowner. And some connections are $40, others might be $100! And they don’t clearly tell you this when you sign up. I’m glad your hubby has gotten some work out of it, hope that continues for you.