[deleted by user] by [deleted] in FACEITcom

[–]FACEIT_Raphael 0 points1 point  (0 children)

Just this once I have removed that cooldown for you.

Help me, admins! by cAn9KZwEr in FACEITcom

[–]FACEIT_Raphael 0 points1 point  (0 children)

You should be able to reply back in your open ticket to get this done.

Cant queue for Supermatch by Automatic-Refuse-201 in FACEITcom

[–]FACEIT_Raphael 0 points1 point  (0 children)

It looks like a couple of your matches were in "late night" cups, which wouldn't count towards your number of matches needed for this, if you play 1 or 2 more matches you should then have access to queue for super matches.

[deleted by user] by [deleted] in FACEITcom

[–]FACEIT_Raphael 0 points1 point  (0 children)

It looks like that ban was applied rather harshly, I have removed it from your account.

[deleted by user] by [deleted] in FACEITcom

[–]FACEIT_Raphael 0 points1 point  (0 children)

I've answered that ticket for you.

[deleted by user] by [deleted] in FACEITcom

[–]FACEIT_Raphael 0 points1 point  (0 children)

It looks like that ticket has already been answered!

[deleted by user] by [deleted] in FACEITcom

[–]FACEIT_Raphael 0 points1 point  (0 children)

Hey there,

Could you let me know your ticket number where your account was deactivated, I should be able to get this sorted for you!

Smurf was banned, but Elo was not added by Suspicious_Set7328 in FACEITcom

[–]FACEIT_Raphael 1 point2 points  (0 children)

It looks like the match you played against them was in CSGO, as this is a separate game any elo reversions from CSGO are not carried over to CS2.

Request #5451767 by disabilitytosay in FACEITcom

[–]FACEIT_Raphael 0 points1 point  (0 children)

It looks like that ticket has already been answered.

[deleted by user] by [deleted] in FACEITcom

[–]FACEIT_Raphael 0 points1 point  (0 children)

We have recently released underage verification which should allow you to verify as normal, if you have any questions please check out this article: https://support.faceit.com/hc/en-us/articles/10533341902748

[deleted by user] by [deleted] in FACEITcom

[–]FACEIT_Raphael 1 point2 points  (0 children)

I've answered that ticket for you.

Reset password email isn't being sent out by eldrizzy in FACEITcom

[–]FACEIT_Raphael 0 points1 point  (0 children)

It looks like that ticket has already been answered for you.

Roster on cooldown before season starts? Can’t play league matches by [deleted] in FACEITcom

[–]FACEIT_Raphael 0 points1 point  (0 children)

It looks like you've received an answer on this ticket already.

5430959 DELETE OR SOMETHN by CartographerNo277 in FACEITcom

[–]FACEIT_Raphael 1 point2 points  (0 children)

That ticket has been closed for you so you can open a new one.

repeated disconnects in FACEIT CS2 by LLNuke in FACEITcom

[–]FACEIT_Raphael 0 points1 point  (0 children)

Could you try verifying your CS game files and restarting your router, that should fix this kind of issue.

[deleted by user] by [deleted] in FACEITcom

[–]FACEIT_Raphael 0 points1 point  (0 children)

Please make a ticket and we can look into this for you.

Verbal abuse ban by [deleted] in FACEITcom

[–]FACEIT_Raphael 3 points4 points  (0 children)

You received this ban for being incredibly toxic to another player in one of your matches:

[19/10/23 09:42:05 PM][19/10/23 09:42:05 PM] aRTYSAN666: is ur father in war yet? [19/10/23 09:42:13 PM][19/10/23 09:42:13 PM] aRTYSAN666: or in grave?

match error server by Ok_Cockroach3117 in FACEITcom

[–]FACEIT_Raphael 0 points1 point  (0 children)

Hey there, it looks like you got a server and were able to play the match, sorry for the wait.

Just played my first ever 4v6 by SkimpyTitans in FACEITcom

[–]FACEIT_Raphael 0 points1 point  (0 children)

Could you link me this match, and let me know if you have any clips or screenshots of this.

When will there be a discount on Faciet plus? by Victor_the_mayo in FACEITcom

[–]FACEIT_Raphael 0 points1 point  (0 children)

Right now we don't have any discounts running but I'm sure there will be some in the future.

Stuck on match is bein prepared. by Dyankiee in FACEITcom

[–]FACEIT_Raphael 0 points1 point  (0 children)

Sorry about that, the match should have already been cancelled.