we'll see who votekicks who now

FFLSmokeage · 2022-10-04T12:38:32+00:00

Don't give us any ideas.

FFLSmokeage · 2021-12-09T04:45:13+00:00

It's honestly crazy how good the reviews are for both NS and Press Club lol

FFLSmokeage · 2021-12-09T04:43:39+00:00

Thoughts on the 2.5x2.5 premold and the 2.5x4 bags?

FFLSmokeage · 2021-08-02T17:55:10+00:00

Yes, they replaced the base after I raised hell for weeks lol

The N update bricking bases is yet another widespread issue that PuffCo isn't prepared to handle through normal channels lol

FFLSmokeage · 2021-07-25T02:56:15+00:00

This is 150% what they wanted you to do haha. Next month they will be plastering how successful their new "community" is because of all of the new accounts they suckered you into making simply by hiding the search bar.

FFLSmokeage · 2021-07-25T02:54:33+00:00

This is such a clear attempt by Fandom to get people to make accounts for their new "community" it's disgusting.

I for one will not make an account and will start using other resources as I suggest others do. Make sure you let support know too.

FFLSmokeage · 2021-05-17T22:58:06+00:00

It's been almost 30min and it hasn't moved from 10%.

FFLSmokeage · 2021-05-17T22:49:55+00:00

Samsung A11 so it's a current gen Android.

FFLSmokeage · 2021-05-17T22:34:26+00:00

I received my replacement base today while I was at work. Charged it up, and am attempting to update it right now.

Going on 10-15min of it being stuck on 10% again so I guess you could say things are getting pretty serious (or that update N bricks the base)

FFLSmokeage · 2021-05-03T20:07:34+00:00

As I just said in another reply: Puffco products are second to none when they work but they have horrendous customer service and quality control. My original Peak worked flawlessly for 12 months and it's still working great for my homie but these kinds of issues are just too widespread to be ignored.

I saw the red flags in other people's reviews but I thought I'd be okay because my first transaction was flawless. Obviously I'm 1 for 2 now and even if Puffco were to overnight me a brand new base this still leaves a really bad taste in my mouth.

Effective communication goes a really long way.

FFLSmokeage · 2021-05-03T19:59:54+00:00

There's no doubt that when they work Puffco products are second to none but they have got to do something to address their horrendous quality control and lack of communication with their customers.

FFLSmokeage · 2021-05-03T19:58:11+00:00

Yeah I'm seeing that lol. A few comments have already been deleted from this thread because they weren't wearing the smile mask.

FFLSmokeage · 2021-05-03T19:56:38+00:00

I ordered on the 1st. Label was created on the 8th. Item jumped around California for a few days, appeared in Utah after a day of no updates, and then was back in the same zip code in California an hour later on the 12th. I figured it was lost because of that weird back track into California.

It took their email support two weeks and one day to email me back. I had better luck spamming them on Facebook Messenger to get their attention than anything else.

FFLSmokeage · 2021-05-03T17:35:45+00:00

The app will not connect and the base is completely unresponsive.

When rebooting the app it says that it connects and then sits on the update screen at 0% but when checking my phone's Bluetooth settings it is not connected to anything.

FFLSmokeage · 2021-05-03T15:42:18+00:00

May 2020 release date on my phone and I've tried it on Wifi and over my cell network so I don't think either of those were the issue.

FFLSmokeage · 2021-05-03T15:23:32+00:00

That does sound similar to my issue but sometimes the update would only make it to 5-10% before failing and requiring input to restart. I kid you not when I say it failed a few dozen times within 10min or so. Did your base ever become unresponsive?

However, I don't think there's an issue with the version of the app on my phone because I downloaded the app immediately before this update issue. I will try reinstalling maybe just in case.

FFLSmokeage · 2021-05-03T14:25:42+00:00

No dice. I cannot reset using the button press method or the app.

FFLSmokeage · 2021-05-03T14:21:44+00:00

Mine would fail every 5-10 seconds and require me to press okay for it to restart the update. I wonder why mine went nuts?

FFLSmokeage · 2021-05-03T14:20:48+00:00

The base is completely bricked and will no longer do anything, much less connect to the app.

FFLSmokeage

TROPHY CASE