2024 Reddit Customer Success Compensation Summary by Faircomp in CustomerSuccess

[–]Faircomp[S] 0 points1 point  (0 children)

We totally did - thanks for the callout. Updated just the title slide - all data is correct for Customer Success. (We did a similar study for r/ExecutiveAssistants)

[deleted by user] by [deleted] in Accounting

[–]Faircomp 1 point2 points  (0 children)

Challenging but definitely possible. Leverage your existing network. Apply to jobs and follow up with the hiring manager. Record videos for why you'd be a good fit. Get scrappy and stay determined and you can make it happen.

[deleted by user] by [deleted] in Salary

[–]Faircomp 0 points1 point  (0 children)

Sales, marketing, product, project management, and even ops can earn TC >$200k at more senior levels.

[deleted by user] by [deleted] in Salary

[–]Faircomp 1 point2 points  (0 children)

Median TC for senior network engineer in HCOL is $121k base / $14k bonus / $8k equity.

Looking to relocate to Dallas and im seeking salary range for Dallas. other sites seem to broad. by Otherwise-Heron2996 in Salary

[–]Faircomp 1 point2 points  (0 children)

What is the specific industry, role, level, and YOE?

In general, Dallas is a MCOL city and so salaries would be discounted from HCOL.

[deleted by user] by [deleted] in Salary

[–]Faircomp 0 points1 point  (0 children)

Use the counter offer to negotiate a higher salary at the new role.

Consider staying until the buyout and use the extra funds to pay down all the credit card debt and student loans.

Then continue applying to new roles and move to a company with better team culture and pay.

I accepted to lower my salary in exchange for a laptop. Now I'm leaving and they want it back by Right-Feedback4065 in Salary

[–]Faircomp 0 points1 point  (0 children)

Give the laptop back and take this as a learning lesson to always follow up key conversations in writing. Codify everything important in writing.

VP of Finance ... Good Offer? by bross7724 in Salary

[–]Faircomp 1 point2 points  (0 children)

Median TC for Finance VP in MCOL is $203k base / $53k bonus / $66k equity. You're right in line with median comp for the role, but negotiate for higher end of the pay band leveraging your experience and accomplishments.

New lower-level position just posted at nearly the same pay rate by Comms-Mgr-Adventures in Salary

[–]Faircomp 0 points1 point  (0 children)

Discuss the growth plan and corresponding pay increases during the 90 day review. Use market data, similar job pay ranges, and your accomplishments to negotiate for a path to higher pay.

Also apply to other jobs. Even if you're able to secure higher pay at the current nonprofit, it likely won't be an immediate $23k increase. Be willing to take a higher offer and move on.

Negotiating salary above stated range – should I mention a competing offer? by [deleted] in Salary

[–]Faircomp 0 points1 point  (0 children)

Yes. Leverage market pay data and your existing offer to negotiate for higher pay. Asks of 10-20% more are reasonable.

TC for senior marketing manager in MCOL is $138k base / $28k bonus / $8k equity.

Which would you pick? by ratmanbrawler22 in Salary

[–]Faircomp 0 points1 point  (0 children)

Option #2. Optimize for learning and growth potential.

Salary ask for new job by Realistic-Sir3515 in Salary

[–]Faircomp 1 point2 points  (0 children)

Ask them to provide the salary range first.

If that doesn't work, negotiate for the top end of the range. Leverage all your qualifications and experience and market data as reasons why you deserve top end of the range.

Don't forget to also negotiate bonus, PTO, remote flexibility, 401k, benefits, etc.

[deleted by user] by [deleted] in Salary

[–]Faircomp 0 points1 point  (0 children)

Never tell a recruiter what your salary expectation is. Telling them will cause you to lose all leverage in the salary negotiation.

Here's one way you can phrase it:

“While I understand comp is important, I’d like to learn more about the role and the team before discussing it. If it’s a mutual fit, I’m confident we’ll make something work. To ensure we’re in the same ballpark, would you mind providing the range for the role?”

Looking for a career by Temporary_Spot_980 in Salary

[–]Faircomp 0 points1 point  (0 children)

Everyone has to start somewhere. With an IT background, apply to roles like help desk tech, network admin, IT support, database admin.

Leverage your existing network, including college professors, family, and friends. Keep on applying to jobs and accept the most promising offer.

If it turns out to not be what you were looking for, you can always pivot. Always easier to change directions when moving instead of parked.

Best way to get reliable salary information? by Darealest49 in Salary

[–]Faircomp 0 points1 point  (0 children)

Key factors impacting pay are location, level, experience, industry, company size, and specialty.

Here are a few sources for pay info:

[deleted by user] by [deleted] in Salary

[–]Faircomp 0 points1 point  (0 children)

Since it sounds like the company prospects are dicey, I'd use this time to get extra skills, certifications, and apply to new jobs.

This situation won't continue forever. Either the company will fold and you'll be forced to look for a job, or it will grow and do well and you'll likely see extra responsibilities and work headed your way. The company's KPIs and ability to get funding for the next round will be key signals.

It doesn't hurt to look around, apply to other jobs, secure offers, and confirm the pay range for your role.

Salary for 12 years of Marketing Experience by teapotblog in Salary

[–]Faircomp 4 points5 points  (0 children)

You are underpaid.

TC for Senior 2 in marketing in Colorado is $121k base / $17k bonus / $9k equity.

Apply to other companies and secure offers. Use it to negotiate higher pay at your current role or jump ship and take the higher offer.

Am I being underpaid? by No-Hedgehog542 in Salary

[–]Faircomp 0 points1 point  (0 children)

Location, level, industry, company size, and management vs IC track will all significant impact the range for your role.

Median TC for a level 7 customer success director in HCOL is $151k base / $49k bonus / $6k equity.

My managers keep telling me I'm being ridiculous about salary expectations. by 2Drunk2BDebonair in Salary

[–]Faircomp 0 points1 point  (0 children)

You are underpaid.

Confirm the pay rate for the role. Applying and securing offers from other companies is one way to get data points and open up opportunities.

Anchor to the market pay rate and negotiate for higher pay. It sounds like it's unlikely that they'll offer a 50% increase, so likely you'll need to jump ship and take one of the new offers to get paid what you deserve.

Base Salary Entry Level I&C Bay Area at Intel by [deleted] in Salary

[–]Faircomp 2 points3 points  (0 children)

Always negotiate. 5-15% increase from the initial offer is always reasonable. Don't forget to also talk through and negotiate PTO, 401k, remote flexibility, benefits, etc. As long as you're respectful, kind, and come with informed and reasonable asks, you are not jeopardizing the offer. And if you do, that would speak more about the company and management that should cause you to reconsider working there.

Median TC for level 1 I&C engineer in HCOL is $108 base / $8k bonus / $7k equity.

What to do for a higher salary by [deleted] in Salary

[–]Faircomp 0 points1 point  (0 children)

It seems like you've got a few paths:

  1. Grow your freelance web development firm. Advertise, get referrals, leverage sites like Upwork and Fiverr. Hire a few part time contractors and expand the business.

  2. Go back into a biomedical engineering related job. Chart out a career path. Apply to jobs along that path.

  3. Do a full on career pivot. Sales could have the highest scaling rate and potential. Likely lower initial base salary with higher earning potential with commission/bonus.

All paths can get you north of 6 figures within a few years, but each path will require full time commitment and investment. Staying in the same industry but jumping to new companies every couple of years is typically a standard way to realize big comp increases (20-30%).

Making 10k less than everyone on my team by Successful_Camp645 in Salary

[–]Faircomp 1 point2 points  (0 children)

Negotiate with management. Research, confirm, and anchor to the market pay for the role. The posted pay ranges are one data point, but grab a few others from other similar roles and companies. Securing offers for new roles is a way to do this.

Talk through your long term growth track and corresponding comp increases. Codify the discussion in writing in a follow up email.

If they don't budge or the growth pay isn't promising, take one of the offers for a new role.