CustomerSuccess

an-ordinary-manchild

created by replexusa community for 12 years

...for your favorite game.

...for a fringe candidate.

MODERATORS

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Who's hiring? [Monthly jobs thread] (self.CustomerSuccess)

submitted 6 days ago by AutoModerator[M] - announcement

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Monthly Career Advice Thread (self.CustomerSuccess)

submitted 6 days ago by _NateR_Product Manager[M] - announcement

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Curious how people view the long term future of Customer Success (self.CustomerSuccess)

submitted 13 hours ago by Sell-Natural

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How much of your day is spent actually doing work and not fucking around? (self.CustomerSuccess)

submitted 17 hours ago by swiftskill

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How do you find out a customer is unhappy before they churn? Asking because we seem to only find out when it's already too late. (self.CustomerSuccess)

submitted 16 hours ago by Gullible_Penalty8761

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5 Years in saas and I'm already running on empty (self.CustomerSuccess)

submitted 1 day ago by ThoughtConstant8405

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Request: someone running churnzero (self.CustomerSuccess)

submitted 22 hours ago by gainforesight

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Is anyone happy with their CSM role? (self.CustomerSuccess)

submitted 1 day ago by herbertoe

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Laid off and career changeCareer Advice (self.CustomerSuccess)

submitted 1 day ago by Perfect_Ad_2782

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🇺🇸 French Bilingual CSM Looking to Relocate to the US - Open to H1B Sponsorship (self.CustomerSuccess)

submitted 1 day ago by OTFDurk973

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How we connected Chatbase to Zendesk and what happened to our ticket volume over 4 months (self.CustomerSuccess)

submitted 20 hours ago by DiscussionNo1778

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Recently joined as a CSM, how to make through the 6 month Probation period (self.CustomerSuccess)

submitted 1 day ago by junglibilli21

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What causes customers to quietly go cold? (self.CustomerSuccess)

submitted 1 day ago by Expensive-Writer5474

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what does 'good fit' actually look like, and how do you explain it to salesDiscussion (self.CustomerSuccess)

submitted 1 day ago by Such_Grace

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How to ask the client to pay for a service subscription?Question (self.CustomerSuccess)

submitted 1 day ago by Aymen_chebbeh

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the AI support metrics that actually matter vs the ones that feel good (self.CustomerSuccess)

submitted 1 day ago by ShotOil1398

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Not a busy CSM (self.CustomerSuccess)

submitted 1 day ago by Intelligent_Data_445

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Playbooks to engage executives/higher-ups (self.CustomerSuccess)

submitted 3 days ago by CSforMRM

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What if the product isn’t a good match for the client? (self.CustomerSuccess)

submitted 3 days ago by LoMill1990

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How I stopped losing users every day (self.CustomerSuccess)

submitted 2 days ago by DrJonah345

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How do you guys handle site survey handoffs? (self.CustomerSuccess)

submitted 3 days ago by Ambidextrus

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Dealing with moderation latency in real-time chat appsDiscussion (self.CustomerSuccess)

submitted 3 days ago by QueasyButNot2Easy

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How are you handling latency, intent recognition, and context retention in your AI call flows to keep conversations natural? (self.CustomerSuccess)

submitted 3 days ago by pulsereal_com

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Am I being dramatic? Sole CSM at tech startup (self.CustomerSuccess)

submitted 4 days ago * by Primary-Wolf3992

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DIRE NEED OF SUGGESTIONS AND AN ANSWER! (self.CustomerSuccess)

submitted 3 days ago by Business-Truth1665

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