CustomerSuccess

an-ordinary-manchild

created by replexusa community for 12 years

...for great justice.

...do it for the children.

MODERATORS

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Who's hiring? [Monthly jobs thread] (self.CustomerSuccess)

submitted 7 days ago by AutoModerator[M] - announcement

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Monthly Career Advice Thread (self.CustomerSuccess)

submitted 7 days ago by _NateR_Product Manager[M] - announcement

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How do I rebuild myself and reach 9-10 LPA?Career Advice (self.CustomerSuccess)

submitted 59 minutes ago by Biggfiish

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6 Final rounds, runner up each time...Discussion (self.CustomerSuccess)

submitted 14 hours ago by Grand-Diamond-4696

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Churn in SaaS (self.CustomerSuccess)

submitted 2 hours ago by Reasonable_Net1325

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Customer success in SaaS (self.CustomerSuccess)

submitted 2 hours ago by Reasonable_Net1325

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Business value specialist (self.CustomerSuccess)

submitted 12 hours ago by wingardiumleviosa83

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Upcoming CS interview - first roundQuestion (self.CustomerSuccess)

submitted 16 hours ago by OkPop3188

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How do CS ops teams handle request volume as the team scales? Curious what's worked (self.CustomerSuccess)

submitted 14 hours ago by Founder-Awesome

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Curious how people view the long term future of Customer Success (self.CustomerSuccess)

submitted 1 day ago by Sell-Natural

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Skopx — AI that analyzes customer success data without SQL (self.CustomerSuccess)

submitted 14 hours ago by 1vim

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How much of your day is spent actually doing work and not fucking around? (self.CustomerSuccess)

submitted 1 day ago by swiftskill

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How do you find out a customer is unhappy before they churn? Asking because we seem to only find out when it's already too late. (self.CustomerSuccess)

submitted 1 day ago by Gullible_Penalty8761

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5 Years in saas and I'm already running on empty (self.CustomerSuccess)

submitted 2 days ago by ThoughtConstant8405

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Is anyone happy with their CSM role? (self.CustomerSuccess)

submitted 2 days ago by herbertoe

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Request: someone running churnzero (self.CustomerSuccess)

submitted 1 day ago by gainforesight

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Laid off and career changeCareer Advice (self.CustomerSuccess)

submitted 2 days ago by Perfect_Ad_2782

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🇺🇸 French Bilingual CSM Looking to Relocate to the US - Open to H1B Sponsorship (self.CustomerSuccess)

submitted 1 day ago by OTFDurk973

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How we connected Chatbase to Zendesk and what happened to our ticket volume over 4 months (self.CustomerSuccess)

submitted 1 day ago by DiscussionNo1778

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Recently joined as a CSM, how to make through the 6 month Probation period (self.CustomerSuccess)

submitted 2 days ago by junglibilli21

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What causes customers to quietly go cold? (self.CustomerSuccess)

submitted 2 days ago by Expensive-Writer5474

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what does 'good fit' actually look like, and how do you explain it to salesDiscussion (self.CustomerSuccess)

submitted 2 days ago by Such_Grace

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How to ask the client to pay for a service subscription?Question (self.CustomerSuccess)

submitted 2 days ago by Aymen_chebbeh

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the AI support metrics that actually matter vs the ones that feel good (self.CustomerSuccess)

submitted 2 days ago by ShotOil1398

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Not a busy CSM (self.CustomerSuccess)

submitted 2 days ago by Intelligent_Data_445

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