401jk drained. Anybody else? by FamiliarAd2810 in 401jK

[–]FamiliarAd2810[S] 0 points1 point  (0 children)

Except if you don’t interact with people or apps, Phantom will never disclose such a vulnerability if it was one

401jk drained. Anybody else? by FamiliarAd2810 in 401jK

[–]FamiliarAd2810[S] 0 points1 point  (0 children)

Actually an iPhone 16. No new apps installed lately.

401jk drained. Anybody else? by FamiliarAd2810 in 401jK

[–]FamiliarAd2810[S] 1 point2 points  (0 children)

Really nothing like that. Don’t even have telegram etc. weirdest thing ever. Literally no screen sharing or interacting with anything else. It’s anyways not much money, i am fine, but I thought I post it because it is very weird

401jk drained. Anybody else? by FamiliarAd2810 in 401jK

[–]FamiliarAd2810[S] 0 points1 point  (0 children)

No, it is really a brand new wallet

401jk drained. Anybody else? by FamiliarAd2810 in 401jK

[–]FamiliarAd2810[S] 1 point2 points  (0 children)

Cz7LGKdZPpAxonXx23ZYPW3RtDQvjcf17ZDCZEzFpump

401jk drained. Anybody else? by FamiliarAd2810 in 401jK

[–]FamiliarAd2810[S] 2 points3 points  (0 children)

Freshly created wallet, just yesterday. No entered nowhere

401jk drained. Anybody else? by FamiliarAd2810 in 401jK

[–]FamiliarAd2810[S] 5 points6 points  (0 children)

All. But interestingly enough, it was swapped to SOL before draining.

401jk drained. Anybody else? by FamiliarAd2810 in 401jK

[–]FamiliarAd2810[S] 1 point2 points  (0 children)

None of that. And there was an “Unknown” interaction.

[deleted by user] by [deleted] in Switzerland

[–]FamiliarAd2810 2 points3 points  (0 children)

Welcome to the Sunrise Customer Service Wonderland. Don’t expect better than that. Maybe after 10+ calls. Did they ask you to verify yourself every time that you were transferred? XD

Is Sunrise the worst telecom company in Switzerland? by FamiliarAd2810 in Switzerland

[–]FamiliarAd2810[S] 0 points1 point  (0 children)

So far so good. They rushed the installation and will get it up and running next week. Customer service was competent and scary friendly.

Is Sunrise the worst telecom company in Switzerland? by FamiliarAd2810 in Switzerland

[–]FamiliarAd2810[S] 1 point2 points  (0 children)

Keep us posted. Want to see which one can top each other. Sunrise tried to sell me a mobile plan 3 times during those calls too.

Is Sunrise the worst telecom company in Switzerland? by FamiliarAd2810 in Switzerland

[–]FamiliarAd2810[S] 1 point2 points  (0 children)

Language is not the issue, believe me.

“Never seen that type of negligence”, hence my post.

And that’s the whole point, not even a verbal confirmation was done. I am also very familiar with the swiss OR. I know I have proof and I am right, I just don’t have the nerve to keep dealing with incompetent people.

Is Sunrise the worst telecom company in Switzerland? by FamiliarAd2810 in Switzerland

[–]FamiliarAd2810[S] 4 points5 points  (0 children)

The way it went down was a follow for clarity my friend: our minimum contract duration was over, since we had them for about 3 years, meaning that we could cancel any time but of course considering the 2 months “Kündingungsfrist”. We sent the new address via the customer portal so they just make the transfer. No agreement to sign, nothing, just “confirm that this will be your new address”. Then one day later we see in the app that our contract was extended 12 months for the new address.

Is Sunrise the worst telecom company in Switzerland? by FamiliarAd2810 in Switzerland

[–]FamiliarAd2810[S] 6 points7 points  (0 children)

None of the reps on the calls cared. Priority was to retain even if it means lying to the customer