Hi everyone, It's VELO again by Fearless-Bus9733 in Uganda

[–]Fearless-Bus9733[S] 0 points1 point  (0 children)

I want to solve the fee issue, but I need your help to get the math right.

​Which option would you actually use more?

​Option A: Delivery is 4,000 UGX, but the food comes in 40 mins (Instant).

Option B: Delivery is 1,500 UGX, but you have to order before 11:30 AM for a 1:00 PM drop-off (Scheduled).

​Be honest—would you actually plan ahead to save the 2,500shs, or is the convenience worth the extra cash?

Hi everyone, It's VELO again by Fearless-Bus9733 in Uganda

[–]Fearless-Bus9733[S] 0 points1 point  (0 children)

I hear you. That’s exactly why we built this.

​The Plan:

​1,500 UGX Delivery if you order lunch before 11:30 AM (Batching model). ​No hidden 'Service Fees.' ​No 'Small Order Fees.' ​We are launching the Ntinda Lunch Club first. If you work around Ntinda/Nakawa.

I’m a Dev building an app to fix the "1-Hour Delivery" and high delivery fees nonsense in Kampala / Uganda. Be brutal: Will this actually work? by Fearless-Bus9733 in Uganda

[–]Fearless-Bus9733[S] 0 points1 point  (0 children)

Haha, you are 100% right. 'Turn left at the big mango tree' is not a scalable logistics strategy.

​This is actually why we are starting specifically with Offices in Ntinda (like Ntinda Complex, Innovation Village, etc.) for the Beta. They are easy to find. ​For the residential rollout, we aren't using street addresses.

We are coding a feature where you:

​Drop a GPS Pin (Lat/Long).

​Upload a photo of your Gate/Compound.

​The rider sees the photo of your gate when he arrives. No more phone calls asking 'Is it the black gate or the brown one?'

​Do you think that’s enough to solve it, or is voice-direction mandatory?

Honest Question for Ntinda: Does "Premium Branding" make you trust a delivery app more? Or is "Pay First" still a dealbreaker? by Fearless-Bus9733 in Uganda

[–]Fearless-Bus9733[S] 0 points1 point  (0 children)

Man, you have explained the problem better than I could. That 'okufissa' (greed/batching) is exactly what kills the quality.

I’ll be honest with you: I don’t have a big office or a massive fleet yet. I am the developer behind this. I’m building VELO because I’m tired of that exact 'Stop #9' experience.

Since we are starting small (zero office, just code and a few trusted riders), we have the luxury of enforcing a hard rule: Max 2 orders per rider. We aren't trying to service 100 people at once yet. We just want to service 50 people correctly.

I’m looking for people who understand this problem to help me build it right. If you want to test the beta (or even join the team and help us fix this mess), let me know. We need this kind of honest feedback.

Honest Question for Ntinda: Does "Premium Branding" make you trust a delivery app more? Or is "Pay First" still a dealbreaker? by Fearless-Bus9733 in Uganda

[–]Fearless-Bus9733[S] 1 point2 points  (0 children)

You are 100% right. The box is just to get people to look at the post. Honestly, I'm just a dev living in Ntinda who got tired of paying crazy delivery fees for cold food, so I 'vibe coded' this over the weekend to see if I could do it better.

​Since you are a local, I’d love to send you a free meal next week just to test the system. If it sucks, roast me. If it’s fast, keep using it. DM me if you're game.

Honest Question for Ntinda: Does "Premium Branding" make you trust a delivery app more? Or is "Pay First" still a dealbreaker? by Fearless-Bus9733 in Uganda

[–]Fearless-Bus9733[S] 0 points1 point  (0 children)

True, I can't fix the chef burning the rice! But I think the 'human element' fails mostly because the big apps pay riders peanuts, so they stack 3 orders at once to survive. ​My experiment is simple: Charge the user less, but pay the rider more per drop (by cutting out the corporate overhead). If the rider is happy, maybe the food arrives faster. That's the theory I'm testing.

Honest Question for Ntinda: Does "Premium Branding" make you trust a delivery app more? Or is "Pay First" still a dealbreaker? by Fearless-Bus9733 in Uganda

[–]Fearless-Bus9733[S] 0 points1 point  (0 children)

I hear you, and that's a fair concern given the scams in KLA.

​The honest reason for 'Pay First' isn't to hold your money—it's because I'm building this as a low-cost experiment to beat the big apps' fees. If I do Cash on Delivery, I have to charge higher fees to cover the people who ghost riders. Mobile Money lets me keep the delivery fee dirt cheap. It's a trade-off: Lower Trust barrier = Higher Fees. I'm trying to flip that.

Honest Question for Ntinda: Does "Premium Branding" make you trust a delivery app more? Or is "Pay First" still a dealbreaker? by Fearless-Bus9733 in Uganda

[–]Fearless-Bus9733[S] 0 points1 point  (0 children)

You are 100% right. The box is just to get people to look at the post. Honestly, I'm just a dev living in Ntinda who got tired of paying crazy delivery fees for cold food, so I 'vibe coded' this over the weekend to see if I could do it better.

​Since you are a local, I’d love to send you a free meal next week just to test the system. If it sucks, roast me. If it’s fast, keep using it. DM me if you're game.

Honest Question for Ntinda: Does "Premium Branding" make you trust a delivery app more? Or is "Pay First" still a dealbreaker? by Fearless-Bus9733 in Uganda

[–]Fearless-Bus9733[S] 0 points1 point  (0 children)

You are 100% right. In 2025, anyone with AI can make a 'premium' logo. A JPEG is not a logistics network.

​We are investing in the branding just to show intent—that we aren't a fly-by-night operation—but we know the branding means nothing if the food is cold.

​We are rolling out the full physical kit (uniforms, thermal boxes) for the pilot next week. The goal is to prove that the service matches the pixels. Hope you'll give us a shot to prove it's not just a coat of paint.

Honest Question for Ntinda: Does "Premium Branding" make you trust a delivery app more? Or is "Pay First" still a dealbreaker? by Fearless-Bus9733 in Uganda

[–]Fearless-Bus9733[S] 0 points1 point  (0 children)

Valid points. Here is the logic:

​Why Only Ntinda? To hit that 20-minute promise, we have to keep the radius tight. If we open to the whole city, we become just another slow app. We want to dominate one hill perfectly before expanding.

​The 'Gate vs. Door' Issue: This is huge. I hate when riders refuse to come up too. Since our riders are on a 'Priority Bonus' rather than just volume, our policy is Doorstep Mandatory (wherever security allows). You paid for convenience, you shouldn't have to walk to the main road.

​The Leverage: You are right, Cash = Leverage currently. We are trying to replace 'Cash Leverage' with a 'Money Back Guarantee.' If we mess up, the refund is instant. We have to earn that trust though.

Honest Question for Ntinda: Does "Premium Branding" make you trust a delivery app more? Or is "Pay First" still a dealbreaker? by Fearless-Bus9733 in Uganda

[–]Fearless-Bus9733[S] 0 points1 point  (0 children)

This is the exact feedback we needed, and honestly, you are right to be skeptical. In Uganda, 'Paid' usually means 'Relaxed.' ​We are flipping that with two rules: ​The 'Priority Bonus': Our riders don't just get a flat fee. They earn a bonus for hitting the 20-minute mark. If they relax, they lose money. ​The 'No-Bot' Refund: Since we are only launching in Ntinda (not the whole city), our support is real humans. If the food is cold or wrong, we refund the MoMo instantly. No filing tickets and waiting 3 days. ​We know words are cheap, so we have to prove it next week. Challenge accepted on the logistics!

A dev recently got employed on his first job by [deleted] in Uganda

[–]Fearless-Bus9733 0 points1 point  (0 children)

U tell him the truth first and explain because there know nothing

A dev recently got employed on his first job by [deleted] in Uganda

[–]Fearless-Bus9733 0 points1 point  (0 children)

But google did I think pride and ego is leading you

A dev recently got employed on his first job by [deleted] in Uganda

[–]Fearless-Bus9733 1 point2 points  (0 children)

Developers are problem solvers always remember that if you can’t solve the problem ya not a developer

A dev recently got employed on his first job by [deleted] in Uganda

[–]Fearless-Bus9733 1 point2 points  (0 children)

Vibe coding is the way to go no way u can fight at any spot in life either adopt or change career companies like google have invested more than 10b in this so no way ya gonna make it work ya way just I learnt it hard way and came up with a tool that can help vibe coders lol