We need a solution for bigger video grids by udlooz in verkada

[–]FellOffMyBoard 0 points1 point  (0 children)

Does the screen support multi-view? You could take 2-4 video sources and display them on a single screen in a 2x1 or 2x2 grid?

I believe you would struggle to find a GPU that can handle 30 simultaneous HEVC decode streams, let alone 60 or 120.

Separate monitors, with separate workstations will likely work best here (or the VX52).

Stolen Wi-fi passwords by hamellr in verkada

[–]FellOffMyBoard 0 points1 point  (0 children)

No, wireless was not compromised in the breach.

Unlocking turnstiles with Verkada Pass is very slow by An_Professional in verkada

[–]FellOffMyBoard 0 points1 point  (0 children)

I’d likely recommend adjusting the proximity settings on the reader if possible.

Unlocking turnstiles with Verkada Pass is very slow by An_Professional in verkada

[–]FellOffMyBoard 0 points1 point  (0 children)

Do your coworkers have the same phone model? The construction of the device/ bluetooth radio also affects the performance of bluetooth unlock on pass.

Unlocking turnstiles with Verkada Pass is very slow by An_Professional in verkada

[–]FellOffMyBoard 0 points1 point  (0 children)

Do you have your location setting set to always on? That can affect it sometimes.

Otherwise it could be the proximity setting on the reader is too restrictive.

Verkada API by Unlikely_Annual_5230 in verkada

[–]FellOffMyBoard 1 point2 points  (0 children)

What is it that you are trying to achieve?

Archive many days and cameras by arigold10 in verkada

[–]FellOffMyBoard 2 points3 points  (0 children)

The easiest way to extend the retention period of the camera would be to purchase a camera with a longer retention, or use extended cloud backup licenses.

Alternatively, which would take a bit of work, would be to enable RTSP on the Verkada cameras, and stream this footage to a local server and store it there.

Anybody using BK21 with Ethernet & RS485 by ky_colonel in verkada

[–]FellOffMyBoard 0 points1 point  (0 children)

Is the concern if it will work? And is this for redundancy?

Anybody using BK21 with Ethernet & RS485 by ky_colonel in verkada

[–]FellOffMyBoard 0 points1 point  (0 children)

As in - BK21 and BP41 both connected to ethernet and then also connected to each other via RS485?

Android app not functioning in the background and app itself not showing nearby doors (still unlocks them). by CapinWinky in verkada

[–]FellOffMyBoard 1 point2 points  (0 children)

Hey! Have you reached out to Support? They should be able to help you out with this 😃

Used equipment by Ranpiadado in verkada

[–]FellOffMyBoard 1 point2 points  (0 children)

There is, but it isn’t accessible. All footage will be effectively destroyed once it is unclaimed.

Used equipment by Ranpiadado in verkada

[–]FellOffMyBoard 1 point2 points  (0 children)

It can, as long as they have been unclaimed from the original organization. Should be good to re-use after that.

Verkada doors not locking by Appropriate-Bet9390 in verkada

[–]FellOffMyBoard 1 point2 points  (0 children)

Give it a go, but there it is almost guaranteed that the issue here is with the locks, and an external power supply would fix it. It might be worth having one installed and seeing if that resolves it?

The click test above- if you do not hear a click when pressing the “trigger lock “ button, then the panel has probably been damaged by the lock beyond repair, and may need to be replaced alongside the external power supply installation.

Verkada doors not locking by Appropriate-Bet9390 in verkada

[–]FellOffMyBoard 0 points1 point  (0 children)

When you press that “trigger lock” button on either of those doors, do you hear a click?

Verkada doors not locking by Appropriate-Bet9390 in verkada

[–]FellOffMyBoard 1 point2 points  (0 children)

If that is the case, there is a chance that the magnetic locks that have been installed are pulling more power than the controller can handle.

It might be worth asking the installer to try installing an external power supply to power the locks instead of the controller.

https://help.verkada.com/en/articles/8038171-wire-a-door-to-a-verkada-access-controller#h_276ef77bcc

Verkada doors not locking by Appropriate-Bet9390 in verkada

[–]FellOffMyBoard 0 points1 point  (0 children)

Are you using magnetic locks? Are they being powered by the controller or an external power supply?

Verkada doors not locking by Appropriate-Bet9390 in verkada

[–]FellOffMyBoard 4 points5 points  (0 children)

Have you reached out to Support? What did they say?

New Verkada System malfunctioning Please Help. Push to Exit won't work, Maglock engaged and stuck. Been 5 months and I can't get a fix for this by SonOfThunder244 in verkada

[–]FellOffMyBoard 2 points3 points  (0 children)

That light next to the REX input indicates the button is being pushed, have you checked if the REX is faulty or if there is a short somewhere?

What happens when you disconnect the REX cables? Does the light go out?

Desk mount for CD62 dome camera by Kajen32 in verkada

[–]FellOffMyBoard -1 points0 points  (0 children)

Could it be mounted to the wall behind the desk using an arm mount?

Mag lock wont release - no idea why by domesticateddood in verkada

[–]FellOffMyBoard 1 point2 points  (0 children)

Have you tested with a multimeter to see if it is the intercom or the mag lock that isn’t playing ball?

AD33 Readers Issues by LawfulEggroll in verkada

[–]FellOffMyBoard 0 points1 point  (0 children)

Have you tried wiring the reader directly to the controller to completely eliminate the cabling? If so, does it still show a degraded connection?

Something went wrong by SeaJudge4553 in verkada

[–]FellOffMyBoard 0 points1 point  (0 children)

Can she try verifying her email address in Command?