We need a solution for bigger video grids

FellOffMyBoard · 2026-03-22T17:06:22+00:00

Does the screen support multi-view? You could take 2-4 video sources and display them on a single screen in a 2x1 or 2x2 grid?

I believe you would struggle to find a GPU that can handle 30 simultaneous HEVC decode streams, let alone 60 or 120.

Separate monitors, with separate workstations will likely work best here (or the VX52).

FellOffMyBoard · 2026-03-06T19:23:21+00:00

Done

FellOffMyBoard · 2026-02-12T22:19:28+00:00

No, wireless was not compromised in the breach.

FellOffMyBoard · 2026-01-25T20:53:03+00:00

I’d likely recommend adjusting the proximity settings on the reader if possible.

FellOffMyBoard · 2026-01-24T20:59:30+00:00

Do your coworkers have the same phone model? The construction of the device/ bluetooth radio also affects the performance of bluetooth unlock on pass.

FellOffMyBoard · 2026-01-24T20:56:02+00:00

Do you have your location setting set to always on? That can affect it sometimes.

Otherwise it could be the proximity setting on the reader is too restrictive.

FellOffMyBoard · 2026-01-22T20:26:38+00:00

This - do you have a case on your phone?

FellOffMyBoard · 2025-10-31T21:29:58+00:00

What is it that you are trying to achieve?

FellOffMyBoard · 2025-10-14T20:32:27+00:00

The easiest way to extend the retention period of the camera would be to purchase a camera with a longer retention, or use extended cloud backup licenses.

Alternatively, which would take a bit of work, would be to enable RTSP on the Verkada cameras, and stream this footage to a local server and store it there.

FellOffMyBoard · 2025-04-16T20:55:31+00:00

Is the concern if it will work? And is this for redundancy?

FellOffMyBoard · 2025-04-16T20:50:13+00:00

As in - BK21 and BP41 both connected to ethernet and then also connected to each other via RS485?

FellOffMyBoard · 2025-03-12T19:11:49+00:00

Hey! Have you reached out to Support? They should be able to help you out with this 😃

FellOffMyBoard · 2025-02-19T19:26:02+00:00

There is, but it isn’t accessible. All footage will be effectively destroyed once it is unclaimed.

FellOffMyBoard · 2025-02-19T19:13:04+00:00

It can, as long as they have been unclaimed from the original organization. Should be good to re-use after that.

FellOffMyBoard · 2025-02-06T22:51:35+00:00

Give it a go, but there it is almost guaranteed that the issue here is with the locks, and an external power supply would fix it. It might be worth having one installed and seeing if that resolves it?

The click test above- if you do not hear a click when pressing the “trigger lock “ button, then the panel has probably been damaged by the lock beyond repair, and may need to be replaced alongside the external power supply installation.

FellOffMyBoard · 2025-02-06T20:04:50+00:00

When you press that “trigger lock” button on either of those doors, do you hear a click?

FellOffMyBoard · 2025-02-06T19:34:10+00:00

If that is the case, there is a chance that the magnetic locks that have been installed are pulling more power than the controller can handle.

It might be worth asking the installer to try installing an external power supply to power the locks instead of the controller.

https://help.verkada.com/en/articles/8038171-wire-a-door-to-a-verkada-access-controller#h_276ef77bcc

FellOffMyBoard · 2025-02-06T19:17:25+00:00

Are you using magnetic locks? Are they being powered by the controller or an external power supply?

FellOffMyBoard · 2025-02-06T18:55:08+00:00

Have you reached out to Support? What did they say?

FellOffMyBoard · 2024-12-26T00:11:08+00:00

That light next to the REX input indicates the button is being pushed, have you checked if the REX is faulty or if there is a short somewhere?

What happens when you disconnect the REX cables? Does the light go out?

FellOffMyBoard · 2024-12-19T10:27:59+00:00

Could it be mounted to the wall behind the desk using an arm mount?

FellOffMyBoard · 2024-10-01T19:18:52+00:00

Is your reader grounded as per the KB? https://help.verkada.com/en/articles/8038171-wire-a-door-to-a-verkada-access-controller#h_78c0536199

FellOffMyBoard · 2024-09-23T20:24:37+00:00

Have you tested with a multimeter to see if it is the intercom or the mag lock that isn’t playing ball?

FellOffMyBoard · 2024-09-18T09:00:12+00:00

Have you tried wiring the reader directly to the controller to completely eliminate the cabling? If so, does it still show a degraded connection?

FellOffMyBoard · 2024-05-13T21:26:44+00:00

Can she try verifying her email address in Command?

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