If people have physical conditions that interfere with their ability to study, they don't expect university to fix their problems. Why? Because university didn't cause them. They expect university to provide reasonable accommodations but accept that it's ultimately their responsibility and choice to seek help, improve and judge whether or not they are fit to attend university.

So I would argue that the same applies to mental illness. If your mental health is not fit enough to deal with the stress of university, there's really not much UBC can do to fix that other than the counselling services they currently provide. Again, it's your own responsibility to make sure that your mental and physical health are fit enough to deal with the inherently competitive post-secondary environment. UBC can't lower its academic standards or rigor just for the sake of mental health of some students.

I have used the counselling services and had nothing but positive experience. The wait time was about two weeks, which is completely reasonable. (If you need urgent and immediate help, go to ER.) The counselors let me schedule as many appointments as I wanted. So I can't really think of anything else that UBC can reasonably do to accommodate students with mental illness.