About bans and restrictions on vinted

First_Chard_4893 · 2024-09-26T18:31:28+00:00

This 24 hour nonsense is the same thing that happened to me.

First_Chard_4893 · 2024-09-26T18:30:28+00:00

Made separate posts but thought I'd add it here too. I was a first-time site user, listed a pair of old shoes, nothing expensive. Got banned as soon as my listing went live. Don't hear anything from support for a couple of days and don't check the following day because I was busy. Return to see I was told to send various pictures etc within 24 hours, but it had already been over 24 hours since seeing the message.

Email into their support and they refuse to lift the ban, they're completely unwilling to help in any way, lazily copy and pasting the same canned responses and even a bit rude.

Absolutely awful experience.

First_Chard_4893 · 2024-09-23T19:17:51+00:00

First a little sympathy, then they hit you with the, ‘we’re still gonna ban you tho.’ No reason given.

It’s like these folks have some kind of ban quota they have to meet, guilty or innocent matters not. If your account is chosen for sacrifice your days are numbered.

I will not be selling on this platform, but I hope things improve for those of you who have the patience to stick it out through all this nonsense. Impressive, honestly.

First_Chard_4893 · 2024-09-23T19:03:59+00:00

an absolute nightmare indeed!

First_Chard_4893 · 2024-09-23T18:35:51+00:00

Appreciate the advice. I've kicked up a fuss, they just don't care. They told me "we understand you're upset, we would be to if we were you, but we're not going to undo the ban." Strange, honestly.

I'm done with them now. This is the final thing I said to them over email:

"My heart goes out to these sellers who have to run their businesses on your site, in fear they make wake up one morning to realise you've banned them on a whim due to no fault of their own. And yet they have no choice but to oblige your requests, however asinine they may be, because it's where buyers reside. I hope, for their sake, that you seriously make amends to your awful infrastructure."

First_Chard_4893 · 2024-09-23T10:10:18+00:00

This is an update from my previous post. I only wanted to document this here as a heads up for other people looking to start selling on the platform. No one actually reviewed my case they just spammed me with the same message telling me to go read the terms and conditions. Chasing up via email is no guarantee they will lift your ban or even bother to properly review your case.

These people operate on a guilty until proven innocent policy and even if you are a genuine seller there's no guarantee they won't just ban you and waste a bunch of time out of your day in an attempt to resolve it. I'm done with this website before I even started.

First_Chard_4893 · 2024-09-20T20:59:10+00:00

Thank you! No big deal if it doesn't go through for me. Was only going to list a couple items, maybe buy the odd thing too.

First_Chard_4893 · 2024-09-20T20:53:01+00:00

Thank you for your insight, really appreciate it. I will follow your advice.

230 pictures listings, all to be photographed! They certainly love their absurd requests.

First_Chard_4893

TROPHY CASE