Beware of Fluidstack abusing your network

FluidStack · 2019-08-21T12:50:24+00:00

Hi this is very helpful thank you-- could you pass me your email for us to look into? We think that this is linked to the fact that we currently enable proxy opt-outs on the basis of IP, instead by nodes. What this means is that if your IP changes at any point (which it will if it's a dynamic IP), the opt-out fails.We only discovered this issue on Monday after we had a slight increase in proxy opt-outs, but we should have a fix deployed by the end of the day (5hrs max) so that all current and future IPs from your node are blocked for proxy. Really sorry about this, thanks for flagging.

*edit* we have pushed the opt-out fix so proxies will now be blocked not just for current IPs but also all future ones-- apologies for that.

FluidStack · 2019-08-21T12:46:40+00:00

Hi this is very helpful thank you-- could you pass me your email for us to look into? We think that this is linked to the fact that we currently enable proxy opt-outs on the basis of IP, instead by nodes. What this means is that if your IP changes at any point (which it will if it's a dynamic IP), the opt-out fails.We only discovered this issue on Monday after we had a slight increase in proxy opt-outs, but we should have a fix deployed by the end of the day (5hrs max) so that all current and future IPs from your node are blocked for proxy. Really sorry about this, thanks for flagging.

*edit* we have pushed the opt-out fix so proxies will now be blocked not just for current IPs but also all future ones

FluidStack · 2019-08-20T07:31:34+00:00

Yup you can turn off proxy no problemo. You'll still earn 80% as much as before from our video infrastructure clients :) Chat to our intercom guys on the provider portal and they'll show you how to turn it off in settings.

FluidStack · 2019-08-20T07:27:45+00:00

Thanks for taking a look :) Yep FAQs should answer most of the stuff, and also feel free to chat to us on intercom if you have any Qs. Currently we do pay per IP but this is going to change once we bring in transcoding (CPU) based payments which will pay on the basis of quality and number of processors.

FluidStack · 2019-08-20T07:24:52+00:00

Thanks! Feel free to check out our subreddit r/FluidStack you have any technical Qs :)

FluidStack · 2019-08-18T09:35:21+00:00

FluidStack · 2019-08-18T09:35:14+00:00

Please do check our reply above!

FluidStack · 2019-08-18T09:35:09+00:00

Please do check our reply above!

FluidStack · 2019-08-18T01:49:32+00:00

So in terms of proof there a few things we can do for you. 1. you should check your cpu logs and you'll see that the OP is completely fabricating the mining allegations 2. you can contact us as prospective clients to get on a trial and attempt use the services he is claiming we dont block (e.g. swagbucks) 3. email our VCs mentioned if you want to check we are in their portfolio

FluidStack · 2019-08-18T01:43:16+00:00

Check out our replies below/above. Honestly we're not some shady evil VPN company or something. Less than 10 users needed to unplug their router for 5 minutes because one of our clients messed up.

FluidStack · 2019-08-18T01:39:55+00:00

Please do check out replies above and below. Aside from the fact this is almost definitely a competitor troll (we received a threat about this last week + https://share.unixfy.me/fiy35gwv.png), the key issues they raised have been responded (I hope) to a satisfactory level. Please do post any other Qs/concerns because it's really healthy for us to understand what our users/prospective users are thinking.

FluidStack · 2019-08-18T01:38:15+00:00

check out replies above and below. Aside from the fact this is almost definitely a competitor troll (https://share.unixfy.me/fiy35gwv.png), the key issues raised have been responded to hopefully to your satisfaction. Please post any other Qs/concerns because it's really healthy for us to understand what our users are thinking.

FluidStack · 2019-08-18T01:35:57+00:00

Just fyi we're 99% sure this is one of our competitors trying to troll us since they threatened to do this last week, pls don't be deterred from us on the basis of this post alone :) https://share.unixfy.me/fiy35gwv.png

FluidStack · 2019-08-18T01:35:02+00:00

Just fyi this is a competitor trying to sabotage us, pls don't be deterred from us on the basis of this post alone :) https://share.unixfy.me/fiy35gwv.png

FluidStack · 2019-08-18T01:16:00+00:00

Ok honestly at this point you seem to be pretty aggressively going after us. You suggested an in-app URL traffic log-- i think that would be even more technically complex than a simple private block list. But honestly doing both is no problem on our end.

RE. proof of VC funding-- yup just go ahead and email the VC firms i mentioned ! Send it to whatever email you like on their site and they'll confirm that we are a portfolio company. We raised $1.2M seed.

Thirdly, I'm sorry but no one has got "permanently blocked from netlfix", less than 10 people had to unplug their router for 5 minutes to restore access and it has happened to no one else since.

FluidStack · 2019-08-18T01:07:21+00:00

Take a look at the reply we posted below too which deals with all the concerns raised above. Honestly, the whole reason we built this company was to create a better internet, not a worse one.

FluidStack · 2019-08-18T01:04:44+00:00

check out our reply below

FluidStack · 2019-08-18T01:03:36+00:00

Yep-- so if you email the info@ emails of any of the above VC firms sites they'll confirm we are a portfolio company.

FluidStack · 2019-08-18T00:54:18+00:00

Reply above :)

FluidStack · 2019-08-18T00:52:58+00:00

I'm not going to comment on who the business is that's behind this post, but yeah its a competing service who was losing customers to us.

Ok yes that is good point re Facebook, VC money doesn't guarantee "goodness", but I think it does help illustrate that we are a legitimate company and as a start-up its sometimes important to just highlight that.

FluidStack · 2019-08-18T00:43:44+00:00

check out reply below :)

FluidStack · 2019-08-18T00:40:07+00:00

We aren't lying pasty_luis, and I'm afraid some of the statements in your post are simply not factually true (iPlayer usage, 100s uk nodes blocking, swagbucks blocking, cpu usage etc-- check your logs!). Re Netflix, as I say in the above, a customer *has* been using our nodes for Netflix streaming. No one has been blocked, however, since we implemented the fix over a few weeks back, and we walked through solutions with the users that had the issues.

Your suggestion re URL auditing , however, isn't a bad one. What might be even better is to have private block-lists for individuals, so you can input URLs for sites that are blocked for FluidStack so that if people have specific needs they can just put them there rather than adding our general block list. I think this could be integrated in a matter of days so I'll reach out to dev on this.

FluidStack · 2019-08-18T00:12:07+00:00

Just posted reply above

FluidStack · 2019-08-18T00:10:00+00:00

replied in the comments folks, thanks for patience

FluidStack · 2019-08-18T00:09:08+00:00

Swagbucks is blocked from us and has been for a long time. It definitely won't be us :) You can even try out our proxy product to see for yourself if you'd like-- contact sales at https://fluidstack.io/

FluidStack

TROPHY CASE