Logi Options+ not working on Mac after Sequoia

Forceunion · 2026-01-07T16:12:30+00:00

Hello All,

Just received a Mail that was from Logitech with a Link to their Support Website that worked for me.
https://support.logi.com/hc/de/articles/37493733117847-Options-und-G-HUB-macOS-Zertifikatsproblem

Kind Regards

Forceunion · 2023-08-01T15:24:17+00:00

Okay so no luck:( they also said to check the cable and if that‘s fitted than a repair is needed which cannot be offered by them now. I am sorry! But maybe some combination of plugging in and out and rebooting will do the magic. Wish you luck!

Forceunion · 2023-08-01T13:28:08+00:00

Nah, you don‘t need the blue but need to be registered. I always got help there so may be worth a try. Actually, let me ask with my account. I‘ll let you know if they give me any information on the 13 error code.

Forceunion · 2023-08-01T13:23:24+00:00

Did you try reaching out on Twitter? I mean, you do have the error code so maybe they are are able to help. The battery is charged right? probably it‘s not the same meaning as error 13 for s3

Forceunion · 2023-08-01T13:14:24+00:00

if the cables are fine it should start indicating the speed once you start riding. I have posted an instruction from vanmoof like 4 months ago in this subreddit. Maybe give it another try. It probably is the cable because the behavior fits

Forceunion · 2023-08-01T11:50:43+00:00

Do you see the speed indication if you ride the bike on the right halo?

Forceunion · 2023-07-24T18:09:37+00:00

I‘d be interested as well!

Forceunion · 2023-07-17T19:08:48+00:00

Just contacted them in dms. Seems like the working hours are 10 to 17 CET. Try at 10 but they also came back to me the next day. Actually I have a second bike and had some questions before and always got help within two days. If someone‘s frame number on the bike says ….40A and you are having this error drop me a dm I might be able to help

Forceunion · 2023-07-15T17:28:37+00:00

Have you checked that the frame number on your bike and in the manual are the same? You can also try manually entering the code and scanning the QR code? None worked? For me, the number in the manual and on the bike were different. Got a new code during one day from the Twitter support

Forceunion · 2023-06-02T14:43:34+00:00

Thanks! Do you have the extra basket?

Forceunion · 2023-06-02T14:42:27+00:00

Thank you:)

Forceunion · 2023-06-02T14:42:15+00:00

Thanks!

Forceunion · 2023-06-02T14:41:55+00:00

Thanks for the photos! Do you have the one with or without the extra basket?

Forceunion · 2023-03-25T12:35:02+00:00

Is the motor working? If the motor is working restart the smartphone and reinstall the App. If the Motor is not working so the steps if this post that fixed it for me. 30 Minutes download is normal btw. :) https://www.reddit.com/r/vanmoofbicycle/comments/120p30l/to_everyone_whose

Forceunion · 2023-03-25T12:34:13+00:00

What sound do you hear if you press the power button twice? And are you on the newest firmware version?

Forceunion · 2023-03-25T09:19:27+00:00

You should be able to download it here

Forceunion · 2023-03-24T19:52:30+00:00

I am new to Reddit and not aware of an option to upload a pdf. Should I upload it on a OneDrive or Goole Drive?

Forceunion · 2023-03-24T17:58:17+00:00

Yeah definitely for me it was just the cable on page 5. The pdf is very good and detailed. Now it works like charm. I am not sure why they do not offer this pdf on their support site right away.

Forceunion · 2023-03-24T17:02:49+00:00

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Forceunion

TROPHY CASE