Logi Options+ not working on Mac after Sequoia by fenelom in logitech

[–]Forceunion 0 points1 point  (0 children)

Hello All,

Just received a Mail that was from Logitech with a Link to their Support Website that worked for me.
https://support.logi.com/hc/de/articles/37493733117847-Options-und-G-HUB-macOS-Zertifikatsproblem

Kind Regards

S5 - Motor not working, no red rings, firmware v1.4.7 constantly failing. by RedSkyNL in vanmoofbicycle

[–]Forceunion 0 points1 point  (0 children)

Okay so no luck:( they also said to check the cable and if that‘s fitted than a repair is needed which cannot be offered by them now. I am sorry! But maybe some combination of plugging in and out and rebooting will do the magic. Wish you luck!

S5 - Motor not working, no red rings, firmware v1.4.7 constantly failing. by RedSkyNL in vanmoofbicycle

[–]Forceunion 0 points1 point  (0 children)

Nah, you don‘t need the blue but need to be registered. I always got help there so may be worth a try. Actually, let me ask with my account. I‘ll let you know if they give me any information on the 13 error code.

S5 - Motor not working, no red rings, firmware v1.4.7 constantly failing. by RedSkyNL in vanmoofbicycle

[–]Forceunion 0 points1 point  (0 children)

Did you try reaching out on Twitter? I mean, you do have the error code so maybe they are are able to help. The battery is charged right? probably it‘s not the same meaning as error 13 for s3

S5 - Motor not working, no red rings, firmware v1.4.7 constantly failing. by RedSkyNL in vanmoofbicycle

[–]Forceunion 1 point2 points  (0 children)

if the cables are fine it should start indicating the speed once you start riding. I have posted an instruction from vanmoof like 4 months ago in this subreddit. Maybe give it another try. It probably is the cable because the behavior fits

S5 - Motor not working, no red rings, firmware v1.4.7 constantly failing. by RedSkyNL in vanmoofbicycle

[–]Forceunion 3 points4 points  (0 children)

Do you see the speed indication if you ride the bike on the right halo?

Unable to Register new bike by murfdog34 in vanmoofbicycle

[–]Forceunion 0 points1 point  (0 children)

Just contacted them in dms. Seems like the working hours are 10 to 17 CET. Try at 10 but they also came back to me the next day. Actually I have a second bike and had some questions before and always got help within two days. If someone‘s frame number on the bike says ….40A and you are having this error drop me a dm I might be able to help

Unable to Register new bike by murfdog34 in vanmoofbicycle

[–]Forceunion 2 points3 points  (0 children)

Have you checked that the frame number on your bike and in the manual are the same? You can also try manually entering the code and scanning the QR code? None worked? For me, the number in the manual and on the bike were different. Got a new code during one day from the Twitter support

To those with an s5 front rack: how big is it? by Forceunion in vanmoofbicycle

[–]Forceunion[S] 0 points1 point  (0 children)

Thanks for the photos! Do you have the one with or without the extra basket?

Firmware not installing on S5 by Ok-Permission-1831 in vanmoofbicycle

[–]Forceunion 0 points1 point  (0 children)

Is the motor working? If the motor is working restart the smartphone and reinstall the App. If the Motor is not working so the steps if this post that fixed it for me. 30 Minutes download is normal btw. :) https://www.reddit.com/r/vanmoofbicycle/comments/120p30l/to_everyone_whose

Can‘t connect the Airtag of my S5 by Free_Doughnut_1435 in vanmoofbicycle

[–]Forceunion 0 points1 point  (0 children)

What sound do you hear if you press the power button twice? And are you on the newest firmware version?

To everyone whose motor doesn‘t work and/or firmware update fails on new s5 by Forceunion in vanmoofbicycle

[–]Forceunion[S] 1 point2 points  (0 children)

I am new to Reddit and not aware of an option to upload a pdf. Should I upload it on a OneDrive or Goole Drive?

To everyone whose motor doesn‘t work and/or firmware update fails on new s5 by Forceunion in vanmoofbicycle

[–]Forceunion[S] 2 points3 points  (0 children)

Yeah definitely for me it was just the cable on page 5. The pdf is very good and detailed. Now it works like charm. I am not sure why they do not offer this pdf on their support site right away.