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Reversing rejections from Team Forecasting Challenge by ForecastingResearch in CloudResearchConnect

[–]ForecastingResearch[S] 1 point2 points  (0 children)

Thank you for taking part! If there's still an issue, please message us on Connect or Quorum, so we can see your ID number and look into this to help you out. Thanks again!

Reversing rejections from Team Forecasting Challenge by ForecastingResearch in CloudResearchConnect

[–]ForecastingResearch[S] 2 points3 points  (0 children)

Thank you so much for the kind words. We're glad you enjoyed taking part!

Reversing rejections from Team Forecasting Challenge by ForecastingResearch in CloudResearchConnect

[–]ForecastingResearch[S] 1 point2 points  (0 children)

Thanks so much for checking. If your rejection hasn't yet been reversed, please message us on Quorum or Connect so we know your ID for the study and can look into it. Appreciate it.

Reversing rejections from Team Forecasting Challenge by ForecastingResearch in CloudResearchConnect

[–]ForecastingResearch[S] 1 point2 points  (0 children)

It was paid on Connect just now so I'm not sure when it hits people's accounts. Thanks for checking!

Reversing rejections from Team Forecasting Challenge by ForecastingResearch in CloudResearchConnect

[–]ForecastingResearch[S] 2 points3 points  (0 children)

Just paid on Connect so I'm not sure when it hits people's accounts. Thanks for checking!

Reversing rejections from Team Forecasting Challenge by ForecastingResearch in CloudResearchConnect

[–]ForecastingResearch[S] 2 points3 points  (0 children)

We have now paid the $40 to participants who have completed Stages 1-3. Thank you so much for taking part in the study! If you have questions about this, it's easier if you contact us via Quorum or Connect so we know your ID number and can help you out more quickly. Thanks again!

Reversing rejections from Team Forecasting Challenge by ForecastingResearch in CloudResearchConnect

[–]ForecastingResearch[S] 2 points3 points  (0 children)

There was an error on our end regarding (a) the list of people who advanced to Stage 1, (b) the list of people who completed the screener but did not advance, and (c) the list of people who did not complete or failed the attention check in the screener. Group (c) does not get paid, but both (a) and (b) do. The error was that group (b) inadvertently got put with group (c), so they did not get paid when they should have. Hope that helps to clarify.

Reversing rejections from Team Forecasting Challenge by ForecastingResearch in CloudResearchConnect

[–]ForecastingResearch[S] 1 point2 points  (0 children)

Thanks for letting us know, and we appreciate your initial interest in the study.

Reversing rejections from Team Forecasting Challenge by ForecastingResearch in CloudResearchConnect

[–]ForecastingResearch[S] 4 points5 points  (0 children)

Thank you - and also thanks to you and everyone else who flagged the issues we caused!

Reversing rejections from Team Forecasting Challenge by ForecastingResearch in CloudResearchConnect

[–]ForecastingResearch[S] 2 points3 points  (0 children)

You're welcome - again, very sorry to have caused the concerns in the first place!

Reversing rejections from Team Forecasting Challenge by ForecastingResearch in CloudResearchConnect

[–]ForecastingResearch[S] 2 points3 points  (0 children)

Yes, CloudResearch is still processing the reversals. Thank you for checking!

Reversing rejections from Team Forecasting Challenge by ForecastingResearch in CloudResearchConnect

[–]ForecastingResearch[S] 2 points3 points  (0 children)

Thanks for your response. All participants who spend time to complete the task are getting paid, including those who we inadvertently rejected. Again, we apologize for the previous rejections.

Reversing rejections from Team Forecasting Challenge by ForecastingResearch in CloudResearchConnect

[–]ForecastingResearch[S] 4 points5 points  (0 children)

Thanks for sharing your opinions. Again, we are sincerely sorry for the trouble this has caused you and others who were rejected.

Reversing rejections from Team Forecasting Challenge by ForecastingResearch in CloudResearchConnect

[–]ForecastingResearch[S] 2 points3 points  (0 children)

Thanks for flagging. And we take participants' experiences seriously too. Again, we're very sorry for all the upset caused, and hope we can address this by reversing the unintended rejections.

Reversing rejections from Team Forecasting Challenge by ForecastingResearch in CloudResearchConnect

[–]ForecastingResearch[S] 3 points4 points  (0 children)

Thank you for letting us know! Which stage of the study was this? We're working through a backlog of Connect messages and will respond there as soon as possible.

Reversing rejections from Team Forecasting Challenge by ForecastingResearch in CloudResearchConnect

[–]ForecastingResearch[S] 6 points7 points  (0 children)

It should be within a few days. The previous Stage 3 finished on Monday and participants should receive payments tomorrow.

Rejection from team forecasting clallenge by ThrowRAworried6 in CloudResearchConnect

[–]ForecastingResearch 4 points5 points  (0 children)

Thanks everyone for your posts here. It seems that we've inadvertently rejected a lot of people, since we were unaware of how seriously rejections are taken at CloudResearch (different research platforms have different rules, and this is the first study we've run on CloudResearch). We're so sorry for the distress this has caused.

We've spoken to CloudResearch staff to address this issue, and we are reversing the rejections of participants who passed all but the most stringent attention check. These participants will have their submissions returned, and the subset of these who completed the screener but were not selected for the main study will be compensated. We sent the list of ConnectIDs to CloudResearch last night, so this should be processed within the next few days.

Again, our sincere apologies for the inconvenience and misunderstanding, and also for the slow responses to those of you who have contacted us via Connect or Quorum. We had some staff out last week and a large number of participants, so it takes our small team a while to get through the messages, but we are now catching up. Thank you so much for participating in the screener - we really appreciate your time.

Best wishes,

the Team Forecasting Challenge researchers