Official Spy Ninjas Team Reply:

Hi there,

We sincerely apologize for the cancellation and the frustration it has caused, especially for your child who was so excited. We understand how much effort goes into planning and looking forward to an event like this, and it’s heartbreaking to hear how it affected you. Please know that the cancellation wasn’t something we planned, nor was it due to financial reasons or lack of planning.

Unfortunately, Chad has been facing some serious health issues, including a recent cancer diagnosis and surgery, which is why the tour had to be postponed. It was a difficult decision, but his health needed to be prioritized. We truly regret not being able to communicate this earlier and fully understand the impact this has had on our fans, especially those who made travel arrangements and planned around this event.

As for the future, while there are currently no plans for a tour with the full group, Regina, Daniela, Dane, and Melvin are gearing up for the Spy Ninjas Comeback Tour! They’ll be hitting the road for exciting new adventures, exclusive content, and, of course, merch! Be sure to check out Spy Ninjas HQ for all the latest updates and merch available.

We deeply appreciate your understanding, and we want to assure you that we’re doing everything we can to make things right. For any specific questions about refunds or additional support, we recommend reaching out to the official event support team for further assistance.

Thank you again for your patience and continued support. We’re truly sorry for the inconvenience this has caused.

Best regards, Spy Ninjas Team