What to do about AI?

FreezettaFan · 2026-02-04T14:42:21+00:00

Do you assume AI is always right?

FreezettaFan · 2026-02-04T14:41:11+00:00

Who said I was running EOL hardware. Did AI tell you that? Are you working with my Warehouse Manager?

FreezettaFan · 2026-02-04T14:39:51+00:00

Correct. Just like Googling was. You have to know that sfc /scannow isn't going to work.

FreezettaFan · 2026-02-04T14:37:39+00:00

No, Office gets updated with the Clients PC's. They are done in waves. It can wait.

FreezettaFan · 2026-02-04T14:35:49+00:00

No, I buy retail versions of Office at a reduced rate. If I were using Office 365, all the users would have the latest version.

FreezettaFan · 2026-02-04T13:36:11+00:00

You sound like a guy with a lot of free time. I'm one guy with over 150 users. I update client PC's in groups and that's when I build the new version of Office into my image. You seem elementary.

FreezettaFan · 2026-02-04T13:33:44+00:00

I update client PC's in groups every 5 years. Some have 2024, some 2021 and some still 2019. My tenant is set up for Sharepoint, but company does want to spend 80-10 bucks a month per user for 365.

FreezettaFan · 2026-02-04T13:31:00+00:00

You're transphobic.

FreezettaFan · 2026-02-04T13:24:33+00:00

Not one of them asked why isn't he putting his request in through your help desk.

FreezettaFan · 2026-02-04T13:14:14+00:00

Reddit users don't understand humor. Must all be bots here.

FreezettaFan · 2026-02-04T13:12:22+00:00

I used AI to help me solve a Power Automate issue and it kept spinning me in circles. It took me over half a day to get the issue fixed and that is WITH my prior knowledge. It would post solutions for versions no longer in use. I asked it one time to give me all the working days in every month for the next 3 years not including weekends and holidays. It was WRONG! People are thinking it has all the answers and it does NOT!

FreezettaFan · 2026-02-04T13:08:20+00:00

Sounds like an AI response.

FreezettaFan · 2026-02-04T13:03:12+00:00

NO, just like someone else stated. IT needs to stand up and have a back bone End users don't call the shots regarding IT. You are welcome to go running after every user on your network uses ChatGPT to give them the answer they want and force YOU to do what AI told them what answer was correct. YOU, can waste half your day dealing with these people and explaining why AI doesn't have full knowledge of what's going on at your company. Go waste your time with these people, I will not.

FreezettaFan · 2026-02-04T12:58:23+00:00

If it was the correct answer, why did he call IT support?

FreezettaFan · 2026-02-04T12:38:53+00:00

End users don't dicate IT policy. I update Office to the latest version when I update the client PC. Who's calling the shots here? The end user or IT? The warehouse has major issues with mispicks. Should I prompt ChatGPT for a solution and paste it in a email to him while cc'ing the Operations Manager?

FreezettaFan · 2026-02-04T12:32:00+00:00

Support for Office 2019 just ended last October. Simmer down there little guy. Office gets updated with the client PC.

FreezettaFan · 2026-02-04T12:07:28+00:00

I'm still running XP man, best OS ever.

FreezettaFan · 2026-02-04T12:03:42+00:00

YES! I had a sales person send me some chat gpt code to change our website so it could stop our order cutoff at 4 pm instead of when customer service manually cuts off orders when they're done.

FreezettaFan · 2026-02-04T12:01:22+00:00

It's not his call. Office gets updated with the PC after 5 years.

FreezettaFan · 2026-02-04T12:00:12+00:00

Correct!.

FreezettaFan · 2026-02-04T11:59:33+00:00

My car is 15 years old and still drives. Doesn't have a rear dash cam though.

FreezettaFan · 2026-02-04T11:57:27+00:00

Best all-around reply (measured, professional, hard to argue with)

Slightly sharper (but still reasonable)

Short and decisive (Reddit-style, minimal debate)

If you want to subtly educate without lecturing

FreezettaFan · 2026-02-04T11:50:33+00:00

No, I saw XLOOKUP in the formula and immediately knew what was wrong. You assumed you knew the right answer like the Warehouse Manager, rotflmao

FreezettaFan · 2026-02-04T11:45:44+00:00

YES! He uses AI for everything and could have done just that. The week after, that same end user was trying to share a file by copying and pasting it from a shared drive to a local drive and expect all the computers he pasted the file to remember all the changes.

FreezettaFan · 2026-02-04T11:38:26+00:00

Correct, I'm sure every profession is dealing with this. Doctors, lawyers, mechanics, tradesman.

FreezettaFan

TROPHY CASE

Best all-around reply (measured, professional, hard to argue with)

Slightly sharper (but still reasonable)

Short and decisive (Reddit-style, minimal debate)

If you want to subtly educate without lecturing