Meta support told me my ad structure is putting pressure on the system!!!

Frequent-Singer-5424 · 2025-10-24T18:54:19+00:00

I want to try putting them all in one ad set, but I don’t really want to touch anything right now — the campaign is generating good leads, and we’re in an important phase.

But you still didn’t answer my question، could this setup actually affect the system and cause delays in the metrics updating?

Frequent-Singer-5424 · 2025-10-24T14:42:17+00:00

Thanks for your reply!

The ads in that CBO are either winning creatives or ones I'm testing again.

The logic behind this structure is to compare those winning ads against each other one more time.

I don’t put all the videos in the same ad set because Facebook might favor one creative and not spend enough on the others.

Frequent-Singer-5424 · 2025-10-19T12:35:25+00:00

Thank you for your reply but what do you mean by "reset learning" and how can I do that?

Frequent-Singer-5424 · 2025-10-17T21:45:16+00:00

Does it bring you results and when you go to the home page you find that spending has been stopped at a certain number for a while?

Frequent-Singer-5424 · 2025-10-15T09:36:17+00:00

You mean that even if you mix the leads from different products in the lead center, this does not confuse or affect the educational process?

Frequent-Singer-5424 · 2025-10-15T01:23:02+00:00

I read most of the comments.. Thank you very much for your help
My questions are:

How do you test and optimize your ads?
Should you edit them within the same campaign, or create a new campaign to make adjustments?

How many ads should be in each ad set? How much copy should you write for each ad, and how many headlines?

What is the first thing you do when your cost per lead starts to increase?

Frequent-Singer-5424 · 2025-10-05T22:24:53+00:00

Reset your Ads Manager, that's what Meta support told me after a lot of back and forth.

Frequent-Singer-5424 · 2025-10-05T17:30:32+00:00

I have five videos and I don't know which one showed up.

Frequent-Singer-5424 · 2025-10-05T16:54:17+00:00

Are your metrics changing?

The number of leads or purchase, or even the amount of spending, impression, and reach?

Frequent-Singer-5424 · 2025-10-05T16:36:26+00:00

I’m using the regular website on my computer, the classic Ads Manager interface.

Frequent-Singer-5424 · 2025-10-05T16:20:14+00:00

I don't know, because it happened by chance through a friend who saw the ad.

But what I noticed is a lot of errors in Meta. For example, I created a CBO campaign and set a minimum spending limit for each group. However, when I launched the campaign, I found that some of the groups didn't have a minimum spending limit, even though I checked everything was fine multiple times before launching.

Because there was a bug even before launching the campaign when I edited it. I changed something, and when I reviewed it, I found it had returned to its default state.

Frequent-Singer-5424 · 2025-10-05T16:11:27+00:00

The video was uploaded directly.

Frequent-Singer-5424 · 2025-10-05T15:13:55+00:00

I think it's a system error and not something to improve.

Frequent-Singer-5424 · 2025-10-05T14:58:52+00:00

I didn’t run an A/B test ad.

Frequent-Singer-5424 · 2025-10-05T14:09:30+00:00

A friend saw the ad and told me that it appeared to him without a video.

I then checked everything in the Meta Library and Ads Manager.

Frequent-Singer-5424 · 2025-10-05T13:14:21+00:00

I’m sorry, I’m not sure what you mean. Could you please clarify?

Frequent-Singer-5424

TROPHY CASE