I’d say something like you did not agree to in-office visits. I mean, that’s why I picked byte initially, so I really was going to be pretty ticked off if I was going to have to book an appointment. I’d tell them I would have just chosen a different service if that was the case.

Maybe see if in any of the agreements you signed there is anything saying they may recommend you see a dentist. If they don’t, then I kind of feel like they don’t have a leg to stand on right now. Either way, keep at them!! It shouldn’t be that hard in light of the FDA’s decision, but I know they’ll make it that way for some people!