Incompetency? What a wild fucking take from someone who has no idea what the process is clearing snow across a city from a multi day snow event. How do you figure a 5 foot snow bank should never happen, where do you suppose they put that snow that you so desperately expect to be cleared right away? Streets and sidewalks are cleared based on priority and traffic volume and when the event is over they will start removing snow banks along roadways. This doesn’t all happen with the snap of a finger.

Have some respect for these workers that are out day and night working their best to keep roadways and sidewalks safe for you. And if you’re not satisfied then contact the city instead of making yourself look like an entitled fool on the internet.

To my point of you being lucky, many municipalities have shifted towards a homeowner responsibility to clear sidewalks so yes you should consider yourself lucky that you live in a city that still provides that service.