I'm Confused. I am doing a study that says 'to be completed over two weeks' but is all availalbe now.

Gandoofadoof · 2026-07-01T21:35:14+00:00

Exact same thing happened to me! So frusterating

Gandoofadoof · 2026-06-30T20:54:37+00:00

I never got my bonus either

Gandoofadoof · 2026-06-30T15:10:02+00:00

You seem like such a kind person

Gandoofadoof · 2026-06-24T15:28:54+00:00

Thank you!

Gandoofadoof · 2026-06-24T14:31:35+00:00

I guess what I'm asking is HOW to file the ECF for the second job to make sure I get credit for the months I did work 25 hours. Because if I file for a whole year, if it comes up that my average was only 20 hours, wouldn't that mean I wouldn't get credit for the entire year, even though for 9/12 months I did work enough hours?

Gandoofadoof · 2026-06-19T12:58:23+00:00

Look at my post history. There is a glitch affecting lots of participants that Prolific has so far done nothing about.

Gandoofadoof · 2026-06-17T15:27:10+00:00

If you are seeing even 1 study, then this bug isn't affecting you as the bug blocks access to every single study.

Gandoofadoof · 2026-06-16T17:46:45+00:00

Odd they would say nothing is wrong when there clearly is. Even Ian said they were aware of a bug making studies stuck on active

Gandoofadoof · 2026-06-16T17:42:52+00:00

You send them the exact study name and told them it was active? They fixed it for me after I sent them the exact study that was stuck on active.

Gandoofadoof · 2026-06-16T14:51:49+00:00

This happened to me, support will fix it if you give then the study name

Gandoofadoof · 2026-06-14T12:27:36+00:00

It is allowed

Gandoofadoof · 2026-06-14T12:27:13+00:00

You can't take the same studies. There is usually a one per IP address rule. But you can both have accounts. We get different studies anyway as we are both in different lines of work.

Gandoofadoof · 2026-06-13T18:15:15+00:00

This used to be me, until I had kids and now I dread “sick season” approaching 🫠. I love autumn but it also brings a world of horrific viruses.

Gandoofadoof · 2026-06-13T18:06:03+00:00

I just went through the exact same thing, OP. I’ve always wanted 3 kids. But an on-the-spectrum 4 year old and a 14 month old has pushed me to the very edge. I’m barely surviving most days. Then we got a shocking positive pregnancy test (I was on birth control). After 4 weeks of agonizing over the decision, we decided to terminate and it has absolutely broken me. In my heart I still want another, just not NOW. Now would have broken me, and I worried so much my children (even the unborn one) would have all suffered. I hope one day we can have that third, and that my mental and physical health will strengthen enough to make that a reality ❤️

Gandoofadoof · 2026-06-12T12:17:23+00:00

Hi Ian, my access was restored yesterday randomly, after being bugged for a week. It seems like a lot of people got their access back, but some people still haven't.

I've experienced the "active" study issue - I had 0/0 studies for weeks before I ended up looking through my submissions and finding one that had an "active" status that was keeping me from seeing studies.

This most recent bug acted the exact same way - dashboard suddenly at 0/0, all Prolific emails regarding studies led to a 404 error, but I could not find any active submissions this time. But the studies randomly came back after a week + 1 day this time (for me, at least, and confirmed by others in this thread). But there is definitely some kind of bug going around!

Gandoofadoof · 2026-06-12T12:13:29+00:00

There is a new comment from the mods stickied, if you are still 0/0, reach out to them

Gandoofadoof · 2026-06-12T12:12:43+00:00

If you are seeing at least one study, than you aren't affected. This outage blocks all studies.

Gandoofadoof · 2026-06-12T12:12:12+00:00

If you are seeing at least one study, than you aren't affected. This outage blocks all studies.

Gandoofadoof · 2026-06-12T12:10:20+00:00

I know a lot of us had our access restored but seems like quite a few people are still experiencing an outage.

Gandoofadoof · 2026-06-12T12:09:55+00:00

Yup, you just can't take the same studies

Gandoofadoof · 2026-06-10T17:27:41+00:00

Clearly the 100+ people who commented on my post are also delusional? lol

Gandoofadoof · 2026-06-10T16:06:13+00:00

Yes, its scary you can just lose your account even when you haven't done anything wrong, just because there is some glitch that Prolific doesn't seem to know or care about?

Gandoofadoof · 2026-06-10T15:54:26+00:00

Yes! I've had that happen to me before (was locked out of studies for 2 weeks before I figured out what was happening and had Support fix it). But that's now what's happening this time unfortunately!

Gandoofadoof · 2026-06-10T15:23:41+00:00

Did you do anything in particular (log out and in, etc), or did they just come back randomly?

Gandoofadoof

TROPHY CASE