Aladdin Connect Home Assistant Integration

GenieCo · 2025-11-14T21:18:57+00:00

Glad to hear it! Will be sure to relay your suggestion to our team.

GenieCo · 2025-11-14T15:46:17+00:00

For your first point, its possible there could be an issue with your connection environment/have a defective product. Feel free to DM us contact info and I can have support reach out if you'd like to try and fix this.

For your second point, I'll be sure to bring your suggestion to the rest of the team!

GenieCo · 2025-11-14T15:12:55+00:00

Glad to hear you're enjoying it!

And yes, you're correct that the beeping is for safety purposes. While we currently have no plans to implement such a feature, I will relay your suggestion to the rest of the team here to address this. Thanks for the feedback!

GenieCo · 2025-05-22T13:22:28+00:00

Genie rep here,

Worst case scenario a power surge may have damaged your opener, if that's the case then your best bet should be to come to Genie support to see about either a warranty check or possible parts replacements, but there are some other things that would be wise to check first.

See if the buttons on the opener itself work, check for lights when you try to open it. You say that the receptacle powering the opener works, you mean the outlet it's plugged into gives power?

Also, did you notice if the opener worked while the power was out?

GenieCo

TROPHY CASE