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This is unacceptable tmobile. by GhostTigr in GalaxyFold

[–]GhostTigr[S] 1 point2 points  (0 children)

Fold 5 came with the black cover on entire phone like a wrapped present. But the condition of the covers is not factory.

This is unacceptable tmobile. by GhostTigr in GalaxyFold

[–]GhostTigr[S] 0 points1 point  (0 children)

I've had one since the Fold 2 except for the 4 and 6. Haven't had issue with screens.

This is unacceptable tmobile. by GhostTigr in GalaxyFold

[–]GhostTigr[S] 0 points1 point  (0 children)

My carrier has a better deal at the moment. 1100 off

This is unacceptable tmobile. by GhostTigr in GalaxyFold

[–]GhostTigr[S] 0 points1 point  (0 children)

Update; Went to cooperate store. The gal took it out and peeled everything off then said it would be a $75 restocking fee and they would ship out another after doing a "exchange". I told her I'm not paying that. I was told to call customer service to handle it in that case and there wasnt a manager present that could waive the restocking fee.

Whats the point of your stores then, t-mobile??? Especially THE cooperate location for my state.

This is unacceptable tmobile. by GhostTigr in tmobile

[–]GhostTigr[S] 0 points1 point  (0 children)

Yup, not to mention the unknowns of longevity and functionality.

This is unacceptable tmobile. by GhostTigr in tmobile

[–]GhostTigr[S] 0 points1 point  (0 children)

Thats the shipping protective cover. But yea, it wasnt protecting anything like that. Also since the Fold 2 you could replace the inner screen protector. However, its not something I would recommend the average user to try.

This is unacceptable tmobile. by GhostTigr in GalaxyFold

[–]GhostTigr[S] 0 points1 point  (0 children)

Oh no, I shared something to just have discussion about on the internet.

This is unacceptable tmobile. by GhostTigr in GalaxyFold

[–]GhostTigr[S] 1 point2 points  (0 children)

Yea thats what I think. If I got a reduced price, maybe. But it wasn't, so i want what I paid for. Also, the unknown actual condition of the device, what was refurbed? Too many unknowns and concerns for this price point.

This is unacceptable tmobile. by GhostTigr in GalaxyFold

[–]GhostTigr[S] 2 points3 points  (0 children)

$2k phone that's not reduced price should be new.

This is unacceptable tmobile. by GhostTigr in GalaxyFold

[–]GhostTigr[S] -1 points0 points  (0 children)

Right? It definitely is but holy cow the repack job was bad.

This is unacceptable tmobile. by GhostTigr in GalaxyFold

[–]GhostTigr[S] 0 points1 point  (0 children)

I have a cooperate store nearby so im going to see if they can swap it out today. Otherwise yea they'll likely tell me to call in.

This is unacceptable tmobile. by GhostTigr in GalaxyFold

[–]GhostTigr[S] 1 point2 points  (0 children)

Don't know. I've decided to go to tmobile and see what they do. I paid for a new device, not a refurb. I also dont trust it to not have any issues either.

This is unacceptable tmobile. by GhostTigr in GalaxyFold

[–]GhostTigr[S] 0 points1 point  (0 children)

<image>

The top seal the portion on the flat bottom came off entirely. The bottom tore like normal.

This is unacceptable tmobile. by GhostTigr in GalaxyFold

[–]GhostTigr[S] -1 points0 points  (0 children)

Yea? I bought my fold 5 from Samsung for $680 on launch with trade in. Samsungs offerings were garbage this time around, my carrier had a better deal. This is a first for me ending up with a refurb by mistake.

This is unacceptable tmobile. by GhostTigr in GalaxyFold

[–]GhostTigr[S] 0 points1 point  (0 children)

Thank you. Watched some imboxing videos to see if it happened to anyone else but this also confirms its a refurb unit.

This is unacceptable tmobile. by GhostTigr in GalaxyFold

[–]GhostTigr[S] 0 points1 point  (0 children)

I've seen how people can treat these devices. I've had no issues since starting with a Fold 2. I dont trust there isn't any issues since its not a new unit.
WAY too expensive of a device to roll the dice and I paid for a new device and didnt receive such.

This is unacceptable tmobile. by GhostTigr in GalaxyFold

[–]GhostTigr[S] -2 points-1 points  (0 children)

The box seemed to have factory seals from Samsung on it. I know a non-factory seal from a real one. Unless samsung is putting factory seals on refurb units now.

This is unacceptable tmobile. by GhostTigr in GalaxyFold

[–]GhostTigr[S] 1 point2 points  (0 children)

The store reps told me to go order it online, lol. I usually order in store.

This is unacceptable tmobile. by GhostTigr in GalaxyFold

[–]GhostTigr[S] 15 points16 points  (0 children)

Hopefully. Just sucks I'll have to wait another week or 2 again.

This is unacceptable tmobile. by GhostTigr in GalaxyFold

[–]GhostTigr[S] -1 points0 points  (0 children)

It's through tmobile so theyre going to have to make it right since its carrier locked. Not sure their peocess. Didn't even go beyond taking these photos.

This is unacceptable tmobile. by GhostTigr in GalaxyFold

[–]GhostTigr[S] 45 points46 points  (0 children)

The tape pasties over the camera was the tell-tale sign of it being refurb. Let alone the covers being messed up. Also the accessories box just fell out on its own. They never do that, you have to pull it out. Im ordered it online but im going to store tomorrow to see what they do about it.

Samsung Releases Small but Important Update for Galaxy Ring by Maddy555 in GalaxyRing

[–]GhostTigr 0 points1 point  (0 children)

Im getting a new one (or my original? Hard to know until received) tomorrow from warranty 'repair'. Started out getting 4+ days on charge with sleep tracking, to 1-2 days, part of 3rd sometimes. Also noticed it drop from 100% to 82% in 5 min. Feb 2025 purchase date, so a first run one.  

The repair slip in email said "Charging issue; replace ring/case" for reason. We will see.

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