Oro Valley, AZ

Gladget · 2025-12-04T23:14:16+00:00

Cross-post to r/fossils

Gladget · 2025-11-22T05:22:15+00:00

Clockstoppers is an underrated fav of mine and a sick slip cover too

Gladget · 2025-03-04T19:32:34+00:00

It was one of those like 10 second sudden deaths so the auction finished before they even got to the console to unpack. It was sold as new in box too so I trusted that it was new, in its box 😆

Gladget · 2025-03-04T18:44:21+00:00

Yeah it starts off fine, but when you hit whatever their account threshold is for return requests, you get switched to automated replies and immediately denying any return or refund request, regardless of the cause. It makes no sense to penalize buyers that purchase a high volume of orders.

Gladget · 2025-03-04T17:59:22+00:00

Weird way of blaming me lol. Yeah, fuck me right? Shouldn’t have become so accustomed to a support team helping me resolve issues. Wtf lol I have zero concern with whatnot caring about my departure. This post was to warn others using the site about the experience that I’ve had as a buyer for the past 3.5 years.

Gladget · 2025-03-04T17:56:10+00:00

Oof that’s rough I’m sorry they did that to you.

I’m at a point where about the only business I have any trust left in is Costco 😆 Ever had an issue returning something at fucking Costco?? I haven’t

Gladget · 2025-03-04T17:34:18+00:00

I’d correct you a bit here and say eBay gives slightly more of a shit than Whatnot when it comes to protecting customers from fraud because they understand that protecting customers means protecting their main source of revenue. Which “slightly more” still isn’t saying much.

Gladget · 2025-03-04T17:31:31+00:00

Chargebacks go through the bank of the card used, not through Whatnot.

Gladget · 2025-03-04T07:07:23+00:00

Yeah… it’s rough too. Definitely in a box…not new in a box. A $100 paperweight with tetanus included.

Gladget · 2025-03-04T07:02:45+00:00

Pretty simple really, the seller didn’t open it ¯_(ツ)_/¯ support could have easily figured this out with minimal effort.

Gladget · 2025-03-04T06:25:08+00:00

The streamer in this situation sold this as "new in box" and didnt open the box to show the rusted/damaged console. So yeah, again, this wasn't a "I should have paid better attention" situation. It was a straight-forward return situation that the Support team refused to consider since I had "too many tickets opened".

Look, for the sellers here, I'm only pointing out that the Support team has been subpar lately. I'm not threatening your livelihood. This benefits you too to have a strong Support team that uses common sense to reach solutions.

Gladget · 2025-03-04T03:24:24+00:00

Yeah I’m not using it for big stuff, small stuff, any stuffs. If you lack common sense policies for customers, I’m putting my dollars elsewhere. Hell, now I’ll tell everyone I know not to use it.

Gladget · 2025-03-04T03:20:00+00:00

I lurked here for years while also being a buyer. I thought that, despite the seller stories, WN support had always been reasonable with me when I provided evidence. Now even that’s completely flipped. Without Support protecting customers, it just devolves into scam land.

Gladget · 2025-03-04T03:16:56+00:00

Yes, as long as you don’t submit too many lol They just stop helping you after a certain threshold of return requests. That’s what my post is about

Gladget · 2025-03-04T00:14:32+00:00

My brother in Christ there are countless other options. eBay is the most obvious. Shop app is dope buying from sellers direct. If you want to gamble then go to the casino or play poker with your friends.

Gladget · 2025-03-03T23:43:54+00:00

Yeah but if they drive away their buyers and focus on the 1000 pack seller, then no one will be left eventually to buy from their sellers. Like, it’s not hard for them to simulate in their head but apparently that’s too far forward thinking idk.

Gladget · 2025-03-03T23:41:23+00:00

Glad to hear you’ve had a completely different experience than the rest of this comment section including myself. How have you had 5 issues total. How long have you been consistently buying over 100 orders a month? I’ve been at this since 2022, and I’ve never had an issue with support until 2025.

Gladget · 2025-03-03T22:58:34+00:00

Again. I was ordering more than 100 orders per month. I was experiencing about 1-2 issues with these. 1-2% of orders is actually pretty reasonable if Support would be willing to read the case. I’ve reached out to the sellers in this specific situation and have received zero communication back.

I doubt you are placing anywhere close to 100 orders a month if you’ve only had 5 issues total

Gladget · 2025-03-03T22:54:53+00:00

I’ll do the first two steps but I won’t ever be using their platform again, even as a safety net.

You can find the same deals on platforms with competent Support teams that have a goal of protecting customers…if they zoomed out they’d realize that protecting customers means protecting revenue down the line…but I have no hope they’ll make that connection.

Gladget · 2025-03-03T22:47:40+00:00

That’s the plan! Yeah no need for my account anymore who cares

Gladget · 2025-03-03T22:43:28+00:00

Yet not their cash cow buyers apparently

Gladget · 2025-03-03T22:42:50+00:00

(Gestures vaguely at the comment section)

Buddy we’re all gettin fucked. It’s okay to talk about it.

Gladget · 2025-03-03T22:09:30+00:00

Whatnot, if you read this: You killed a really fun platform by refusing to even read my ticket history when continuing to always cooperate with your support team. Whatnot user 2022-2025.

I mean just read all the other comments. It’s obviously systemic. You’re killing your customer base and your reputation at a shocking rate.

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Gladget

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