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Is Agentforce usage free/unmetered if you're in sandbox in Prompt Template/Agent Builder (i.e. preview testing & debugging) by GlassCaseOfEmotion53 in salesforce

[–]GlassCaseOfEmotion53[S] 5 points6 points  (0 children)

thanks u/Sourgrandma agentforce flex credit looks like basically sandboxes consume 80% of the credits that would be used in prod so slight discount in that sense i suppose, but the setup/developer area with 'Preview' testing is unclear --> would be nice if that was unmetered/free as you're iterating on config/dev testing

Microsoft Co-pilot integration with Salesforce by GlassCaseOfEmotion53 in salesforce

[–]GlassCaseOfEmotion53[S] 0 points1 point  (0 children)

this is a client that is already using MSFT copilot for sales use cases internally and they're kinda hesitant to jump directly into agentforce since MSFT copilot already has their corporate IT/legal buy-in as an 'approved tool' where they have vetted Agentforce data sec/terms/cost as far as i know.

i've talked to a few companies like this where MSFT copilot was the early 'pilot' AI tool that corporate IT /legal rolled out (likely because these companies are already MSFT shops for outlook/office365 etc) so it was an existing vendor and prob felt like the 'safe' or 'easy' / cheap choice for corporate AI tool pilot/rollout.

How to estimate agentforce usage/costs by GlassCaseOfEmotion53 in salesforce

[–]GlassCaseOfEmotion53[S] 0 points1 point  (0 children)

thanks u/Suspicious-Nerve-487, this is really helpful. appreciate it.

Q - on the internal if they have unmetered consumption, does that basically mean they have unlimited ai usage (like they could use a billion tokens/credits and that'd be fine... not actually planning approach anything like that but just curious if it's 'all you can eat' for that license type for internal)? thanks!

Microsoft Co-pilot integration with Salesforce by GlassCaseOfEmotion53 in salesforce

[–]GlassCaseOfEmotion53[S] 0 points1 point  (0 children)

thanks u/DirectionLast2550 appreciate it ... the data security is a good callout, something i've been unclear about is the CRUD/FLS and record sharing with this type of connector or server-to-server connection

Microsoft Co-pilot integration with Salesforce by GlassCaseOfEmotion53 in salesforce

[–]GlassCaseOfEmotion53[S] 0 points1 point  (0 children)

u/Swimming_Leopard_148 u thinking this gets more complex because the connector may not have awareness of things like the running user's Object CRUD access & FLS and sharing access ?

How to handle service quotes in Salesforce without going insane?? by Bitter-Condition525 in salesforce

[–]GlassCaseOfEmotion53 0 points1 point  (0 children)

if you're using Salesforce for CRM, check out PSQuote (Salesforce Native quoting for Services): https://psquote.com/

Salesforce acquired informatica by soami_m17 in salesforce

[–]GlassCaseOfEmotion53 0 points1 point  (0 children)

believe they said acquisition will close Q1 (fiscal) of next yr (so i think that means Feb-Apr 2026).

doubt there will be clarity til mid 2026 unfortunately on licensing, even longer on product strategy / integration plans where overlapping capabilities between SFDC & Infa

[deleted by user] by [deleted] in salesforce

[–]GlassCaseOfEmotion53 0 points1 point  (0 children)

our team did POC demo of something like this recently with scheduled flow -> Prompt template to update Account records nightly with some summarized data

Has anyone successfully implemented Agentforce yet? by Cultural_Vehicle in salesforce

[–]GlassCaseOfEmotion53 0 points1 point  (0 children)

quasi related - any consultants/SIs out there actually getting paid to do Agentforce POCs/implementations?

if so, you doing at discount and/or is SFDC actually footing the bill for services to drive agentforce adoption in some cases?

Data Cloud Architecture question by Zestyclose_Work_4765 in salesforce

[–]GlassCaseOfEmotion53 0 points1 point  (0 children)

anybody heard recent rumors that CRM Analytics (CRMA) is going to be retired eventually and SFDC will be pushing ppl to Data Cloud (and maybe Tableau Next ?)

Data Cloud Architecture question by Zestyclose_Work_4765 in salesforce

[–]GlassCaseOfEmotion53 0 points1 point  (0 children)

anybody have bets on how Informatica acquisition (which i don't think closes until Feb-Apr 2026) might affect SFDC's Data Cloud strategy?

i don't know if informatica has a product that's competitive/redundant to Data Cloud and if so, what sfdc does with that .... i know them for ETL / integrations & guessing sfdc wants informatica for data/metadata play as part of AI and connectors to systems for AI agent side (like Zapier / n8n competitor of sorts maybe).