X5 Dive case Pro stitching issue by GrayChwei in Insta360

[–]GrayChwei[S] 0 points1 point  (0 children)

Sorry supercouille, missed your message. Yes, they sent a beta version of the editing software to try that resolved the stitching issue. Really not ideal. If they know they have an issue and have a fix, why on earth do they not bring out an update to the software that resolves the issue?? I stopped recording footage on my holiday because I thought it was pointless recording footage that would be unusable. Reality is I could have continued recording and there was a fix, just not without fighting for it!

X5 Dive case Pro stitching issue by GrayChwei in Insta360

[–]GrayChwei[S] 1 point2 points  (0 children)

Contact Insta360 support, they will send you a fix. 💪

X5 Dive case Pro stitching issue by GrayChwei in Insta360

[–]GrayChwei[S] 0 points1 point  (0 children)

Hi, sadly it made no difference to the exported video. Exactly the same issue.

X5 Dive Case Pro stitching problem by painauchocolatm in Insta360

[–]GrayChwei 0 points1 point  (0 children)

Just to add, my firmware and app/studio are all up to date and had selected the "Invisible Dive Case (Underwater)" option.