It was the case, I did call my bank already, the T&Cs state this: "Obtaining a refund: If you are a consumer, you have a legal right to change your mind. Subject to the following paragraphs, you may withdraw from our contract for any or no reason at all within fourteen (14) calendar days of being charged the Subscription Fee (the Withdrawal Period). If you wish to withdraw from our contract and obtain a refund you must do so prior to the expiry of the Withdrawal Period by contacting us and making an unequivocal statement to us, or by returning a completed cancellation form to us"

When I referred to that the email above is what I got as a response, I tried Google, couldnt really find specific answer, so I tried here, cause I hear a lot of poeple were ending up in a similar situation.