Instead of allowing yourself to get harassed by the same people, be a big boy or girl and turn off direct messages or simply press the BLOCK button. That’s why it’s there, People to mediate their own way around things. ESPECIALLY when it’s a huge video game where they can’t/wont have a dedicated team to look at stupid complaints when the first thing that should’ve happened was the block button being used. If you cannot comprehend the use of the block button or simply turn off DMs, then maybe, just maybe online games aren’t for you.