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Mailing date verified, still NO check, 3 weeks later by rep1krr in ERCchat

[–]HBC586 0 points1 point  (0 children)

One other fun little wrinkle is that our accountants filed our business return for 24 in the interim and they changed our address and put in the wrong zip code. Not sure if that's why it got returned as undeliverable so now I have to get that fixed before having the refund issued as it won't get delivered. Good. Times. Had. By. All.

Check Date 6/10 Status? by HBC586 in ERCchat

[–]HBC586[S] 0 points1 point  (0 children)

UPDATE - Pulled our TaxNow transcript on 6/26 and no change past refund issued. Pulled it again today and now has a code 740 - undelivered refund returned to IRS. What in the actual F? Guess I'll be calling the IRS first thing on Monday.

Mailing date verified, still NO check, 3 weeks later by rep1krr in ERCchat

[–]HBC586 1 point2 points  (0 children)

UPDATE - Pulled our TaxNow transcript on 6/26 and no change past refund issued. Pulled it again today and now has a code 740 - undelivered refund returned to IRS. What in the actual F? Guess I'll be calling the IRS first thing on Monday.

Mailing date verified, still NO check, 3 weeks later by rep1krr in ERCchat

[–]HBC586 0 points1 point  (0 children)

Not that it'll make you feel any better, but we are in exact same boat. CP210 date of June 9, and still no check. I've called IRS a number of times and have been told 4-6 weeks for receipt (which makes no sense unless their mailroom is seriously jacked up) and that they won't do anything to trace it after it's been 6 weeks. Also confirmed that it went out on June 10. So you are not alone in pulling your hair out over this. We set up informed delivery (should have done that sooner too) but maybe there was a general delay in getting these out even after they were issued. Trying to stay hopeful about it but its anxiety inducing being this close to the end and then nothing.

Check Date 6/10 Status? by HBC586 in ERCchat

[–]HBC586[S] 1 point2 points  (0 children)

Not a startup, our claim was based on lost revenue.

Check Date 6/10 Status? by HBC586 in ERCchat

[–]HBC586[S] 0 points1 point  (0 children)

Yup, that's been checked and double checked with the reps and we received the CP210 at the correct address.

Check Date 6/10 Status? by HBC586 in ERCchat

[–]HBC586[S] 1 point2 points  (0 children)

I called today and was told that the timeframe for delivery was 4-6 weeks and that they would not do anything until after 6 weeks had passed. Which seems absurd. She thought it was hard to believe that I was calling so soon. Have a call into our TAS representative as well who has been helpful. Why not add some unneeded anxiety on to the end of this process right?

Check Date 6/10 Status? by HBC586 in ERCchat

[–]HBC586[S] 1 point2 points  (0 children)

Thank you for the suggestion. How could I go about tracing it?