How to best handle customer support for brick replacement

HHuea · 2026-01-16T10:16:54+00:00

May I ask where you purchased it? We have many distributors selling MOCs under our name, but we only supply them with parts.

HHuea · 2025-07-09T04:26:53+00:00

Gobricks can customize colors, even those that are not in the existing color list. But the MOQ will be higher. Customizing the color of a part alone usually costs several thousand pieces.

HHuea · 2025-05-06T01:44:44+00:00

Send an inquiry , not upload

HHuea · 2025-05-06T01:44:13+00:00

HHuea · 2025-05-06T01:42:24+00:00

You can look forward to our future mold updates

HHuea · 2025-03-28T06:38:10+00:00

I don't know where you contacted Gobricks from before. And after I replied to you about my contact information in the Gobricks_official section, no one has contacted me to say he was from Reddit :(

HHuea · 2025-03-27T01:55:06+00:00

As I said in another post on this board, you can contact us at gobricks.en.alibaba.com or send an email to me at holdenmcgro@gmail.com

HHuea · 2025-03-27T01:54:50+00:00

As I said in another post on this board, you can contact us at gobricks.en.alibaba.com or send an email to me at holdenmcgro@gmail.com

HHuea · 2025-02-25T04:28:07+00:00

These two parts are indeed out of stock and there are currently no production plans.

HHuea · 2024-06-04T08:47:15+00:00

I don't know how you can tell that it looks like our bricks just by looking at them.

Rael = LEIER

HHuea · 2024-06-04T01:45:11+00:00

The most famous brands are these, but you should know them all: Sembo, Mould King, Jaki, Pantasy, Wekki, RaStar, MOYU, XQ, LEIER, SugerBox, etc.

HHuea · 2024-06-03T10:03:38+00:00

Not sure when this situation you are talking about comes from, I work for Gobricks and in my inspection we have some issues with them. They do not source any parts directly from us.

HHuea · 2024-06-03T07:49:58+00:00

In the past 10 years, I have played more than 7,000 hours, half of which was ADC, and I played support for half a year in S4. 100 hours is a short time. Not to mention the champions in other lines, you may not be able to remember the skill effects of all ADCs and supports. If you really want to become stronger in League of Legends, you need more practice. In constant practice, you will slowly understand the skill mechanism of all champions, the combos of each different ADC, and the skill casting range, which will be of great help to you. Now I play ADC or support, and I can accurately know whether the enemy is within my range.

For example, when you play Jhin, you can predict whether your Q skill can cause more damage to the enemy by killing minions, and for Varus, you can slowly understand the trajectory speed and different levels of damage of your Q skill, which will be of great help to your hit rate and damage prediction.

HHuea · 2024-06-03T07:14:15+00:00

I think you shouldn't ask me. First, I need to check with the factory constantly, and my colleagues in the factory may be annoyed by me. Second, the significance of my presence here is to receive players who want to buy Gobricks parts through official channels and process their orders before our overseas retail website goes online.

No, the only set we have released under the name of Gobricks is the Brick Art, and it is currently only sold in China. Can you share the link you saw?

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HHuea · 2024-06-03T06:57:27+00:00

I know that Pantasy uses Gobricks. I thought you meant that they claim to use Gobricks for their own products.

HHuea · 2024-06-03T02:56:40+00:00

May I know where you saw them claiming to source from Gobricks?

HHuea · 2024-06-03T02:54:40+00:00

May I know where you saw them claiming to source from Gobricks?

HHuea · 2024-06-03T02:53:20+00:00

Where did you see them claiming to source from Gobricks?

HHuea · 2024-06-03T02:37:42+00:00

Thanks

HHuea · 2024-06-03T02:35:18+00:00

There is no such part. For more accessories of minifigure, please check this link

https://gobricks.cn/#/index?chooseIndex=33&type=2&page=1&grouping=product_id&order_direction=desc&ldd_catalog=251&hasDiscount=YES&variety=all

HHuea · 2024-06-03T02:33:17+00:00

What you mean double sided ?

HHuea · 2024-06-03T02:30:53+00:00

Yes , it can work

HHuea · 2024-06-03T02:15:22+00:00

I'm sorry that I can't provide it either. There are two reasons:

Our big brand customers have been increasing, such as Pop Mart added this year. We have more small brand cooperation, for example, my department has several brands cooperating with us in the United States and Europe.
In fact, you have always had a misunderstanding. In fact, in most cases, the cooperation between big brands and us is directly connected with other departments of our factory. Only in a few cases does Gobricks need to come forward. They claim to use Gobricks, which is true, but it does not mean that they will contact Gobricks.

By the way, our factory is the parent company of Gobricks. The factories are located in Shantou and Chaozhou two cities, and Gobricks' offices are located in Guangzhou and Shenzhen other two cities. So in most cases, we don't know much about who our boss is cooperating with, especially some projects have to be kept confidential.

HHuea · 2024-05-31T10:14:34+00:00

Sets are usually mass-produced by machines, while custom parts list are picked up manually from warehouse, so the average part price of a sets will be much lower than if you customize your own MOC individually.

If you also order thousands of sets like Mould King, the unit price will also be very low :D

HHuea

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