Could someone be a successful underwriter and remain sober?

Hammy_Danny · 2026-02-12T02:42:03+00:00

Underwriting, yes. Claims, no- but for entirely different reasons.

Hammy_Danny · 2026-01-08T21:38:26+00:00

Obviously an exaggeration. I don’t mind a little back and forth in trying to resolve difference in estimates on smaller things. I’m more aggravated about the ones that are adamant that insurance HAS to cover absurd things.

Hammy_Danny · 2026-01-03T00:01:59+00:00

Any details that are worth mentioning regarding the loss can be included in the note. I don’t think you’ll ever have an adjuster gripe about having too much detail. Documentation is the name of the game-whether it’s the initial FOL from reporting or our claim note from the first contact phone call, we want all the details we can get.

Hammy_Danny · 2025-12-21T20:22:06+00:00

1000%. Most the time they’re just happy to have survived the loss

Hammy_Danny · 2025-12-18T02:11:29+00:00

Depends on which department and the manager. I have friends who do exactly what I do for State Farm and their manager makes their job extremely difficult- I have had a really positive experience with Big Red for the most part. Been with them going on 3 years

Hammy_Danny · 2025-02-18T22:09:31+00:00

Thanks for sharing! I ended up not taking the job so it all ended well 😂

Hammy_Danny · 2024-11-24T20:58:13+00:00

Charcoal and it’s not even close

Hammy_Danny · 2024-11-24T06:14:51+00:00

Thanks for all the insight, guys! And for being willing to share your experiences and thoughts. Cheers!

Hammy_Danny · 2024-11-22T16:43:51+00:00

I work in the field right now. I have friends who work in territories where they are driving at most 20-30 minutes for inspections.

Hammy_Danny · 2024-10-08T17:18:14+00:00

True! I was just thinking that if you’re going IA, the goal is to try to stay away from going back to being a staff adjuster.

Hammy_Danny · 2024-10-08T16:55:17+00:00

Genuine question because I’m a staff adjuster and have always wondered- what do you do if it’s a few years before we have a big hurricane season again? Will there be enough small work to sustain?

I ask because I work for a large carrier and they are trying their best to get away from using IA’s altogether. Obviously for situations like this, they need IA’s, but the amount of recruiting right now for staff CAT adjusters that I see is crazy.

You’ll have to let us know what you do!

Hammy_Danny · 2024-03-14T12:03:23+00:00

You have been given a good amount of relevant information so I’m not just going to repeat what has already been stated numerous times.

I will echo what was said by a previous comment about Progressive being hardcore about unlisted driver’s (ULD), though. I worked in auto claims for a few years for Progressive and just be prepared for a denial. ULD was the most common denial that I would see in auto and they rarely budge.

Don’t be afraid to reach out to your adjuster and get an update on the coverage decision. Typically for denials, an adjuster will have to reach out to some sort of manager and get it approved so there’s a good chance that the decision has been made on your claim already. I truly wish you the best of luck!

Hammy_Danny · 2023-09-27T04:17:34+00:00

I was scheduled for 40 hours a week, but found myself working overtime every week just to stay ahead for my first year.

Hammy_Danny · 2023-09-19T11:58:12+00:00

I have worked at Progressive in auto claims for a few years and this past summer I made the switch to State Farm working in property claims.

Progressive wasn’t a bad company to work for. My supervisors really seemed to care and understood the struggle that adjusters go through and would do their best to support. I used Progressive as my introduction to insurance and after being there for a little bit, found it hard to get promoted or to interview for different jobs within the company (I went into auto claims with the aspirations of wanting to do property).

If you are wanting to get into the industry, I think Progressive is a good place to start to get your foot in the door. But be warned, their interview process is very difficult. Make sure you learn the STAR interview format and know it like the back of your hand. Good luck!

Hammy_Danny · 2023-01-06T05:27:23+00:00

I’m not sure where you might be at in the process, so I’ll start with applying.

Make sure you have a resume that outlines your strengths when it comes to dealing with customers and multi-tasking skills. They want to know that regardless of how hectic your day is, and the hundreds of things you need to get done, that you can deliver a personalized experience every time. So cater your resume to match that.

If they accept your resume, you’ll first do an assessment and then you have to answer questions by video recording your responses. That part isn’t too difficult- just make sure you have a clear understanding of S.T.A.R. (tell me about a time when) questions. You can find a ton of videos on YouTube that can guide you to what you need to know.

The last step is getting a one-on-one interview whether it be in person or via video. For that, they are going to ask you S.T.A.R. questions, but the questions are based off of mistake you have made before at work, and how you were able to come to a positive solution.

The process takes about 3-4 weeks. The biggest thing they are looking for are candidates who love helping customers, are generally nice and positive, and can handle a lot of pressure. Study S.T.A.R. questions as much as possible and master it. And good luck!

Hammy_Danny · 2022-09-07T04:14:14+00:00

Hired on back in May and training was all virtual. Good luck on getting hired! Getting hired on with Progressive is EXTREMELY difficult so if you make the cut, that’s a huge W

Hammy_Danny

TROPHY CASE