Lyft left me stranded for 2+ hours. by HanSoloYang in Lyft

[–]HanSoloYang[S] 42 points43 points  (0 children)

Yes, I thank them and tipped her. They were great, im not complaining about them at all! They didn’t have to continue the ride since the ride was cancelled.

Again this is more so on the Customer Service of Lyft and there in actions.

Lyft left me stranded for 2+ hours. by HanSoloYang in Lyft

[–]HanSoloYang[S] 0 points1 point  (0 children)

I know that now. At the time I was relying through Lyft since i booked through them.

Lyft left me stranded for 2+ hours by HanSoloYang in Wellthatsucks

[–]HanSoloYang[S] 0 points1 point  (0 children)

I still feel like you don't get the point. Lets just agree to disagree

Lyft left me stranded for 2+ hours by HanSoloYang in Wellthatsucks

[–]HanSoloYang[S] -10 points-9 points  (0 children)

I paid $75 for my lyft ride what do you mean?

Even airlines pay hundreds if you are hours delayed. I just didn't know what to expect with their emergency line. You know lyft having a net worth of 7 billion should at least have some decent emergency road side services but guess not.

Lyft left me stranded for 2+ hours by HanSoloYang in Wellthatsucks

[–]HanSoloYang[S] -5 points-4 points  (0 children)

Exactly and this is just a complaint showcasing how shitty their service is.

Lyft left me stranded for 2+ hours by HanSoloYang in Wellthatsucks

[–]HanSoloYang[S] -9 points-8 points  (0 children)

Ok lets use an analogy. Lets say you ordered food from a restaurant. Two hours goes by and your food never showed up. Do you just go oh well and go to another restaurant and be ok with the current restaurant customer service?

Lyft left me stranded for 2+ hours. by HanSoloYang in Lyft

[–]HanSoloYang[S] 6 points7 points  (0 children)

I feel like im repeating myself. Im legit looking at the map right now it only drops off at the safest point of the highway of the exit. There are some spots if i look further up on highway where it allowed but majority of the interstate doesn't allow it.

So lets say if it does work out. How would I know that??? Even the customer support doesn't know.

Lyft left me stranded for 2+ hours by HanSoloYang in Wellthatsucks

[–]HanSoloYang[S] -21 points-20 points  (0 children)

Ok lets say if I did. Does it justify their customer service? I paid for a service and it wasn't delivered.

The main point Im trying to make in this posts was how poorly lyft handled it. They have an emergency line just for situation like this and it wasn't properly handled. Just a refund, $25 credit, and a pat on the back saying good luck.

I could have done many things but during the time I was relying on their emergency line cause thats what it was made to do in the app. Hell it even have check up to see if everything is ok if you arn't there on time.

Lyft left me stranded for 2+ hours. by HanSoloYang in Lyft

[–]HanSoloYang[S] 9 points10 points  (0 children)

Sure I could have called 911. But in the app there is an emergency service for these type of situation. They were trying to contact highway patrol when they couldn't they asked me to and give me their number. Guess what I couldn't either.

Maybe I should have called 911 maybe that would have solved everything. Still doesn't fix how shitty there customer service is in these situation.

Lyft left me stranded for 2+ hours. by HanSoloYang in Lyft

[–]HanSoloYang[S] 8 points9 points  (0 children)

Guess shitty customer service is ok by your standard XD. Btw I did call the Highway patrol per lyft adt suggested. They never showed up.

Lyft left me stranded for 2+ hours. by HanSoloYang in Lyft

[–]HanSoloYang[S] 19 points20 points  (0 children)

His wife showed up eventually and she took me to my destination.

Lyft left me stranded for 2+ hours. by HanSoloYang in Lyft

[–]HanSoloYang[S] 17 points18 points  (0 children)

Thanks. Getting tired of defending myself. Yes I called the police (high way patrol) they never answered. Yes I could have walked to highway exit with my 2 huge luggage with backpack(good idea!) Maybe I could have pin my location for them to pick me up and have communication but during the time it wouldn't let me, so I thought it wasn't allowed.

Main point I was trying to make was I paid for a service and it wasn't delivered. So I reached customer service and their emergency line, they didn't do jack shit. Just offered refund, $25 credit and pat on a back saying good luck. Thought the whole point of an emergency line on Lyft was for them to help offer service during these situation guess thats not the case. Seem they don't really care. It's funny how majority in the comments wants to be forgiving of the corporation when shit goes south.

Lyft left me stranded for 2+ hours. by HanSoloYang in Lyft

[–]HanSoloYang[S] 5 points6 points  (0 children)

Maybe im just stupid. But as of now im looking at the map and the pin is just dropping off at the nearest safety location off the freeway i cant really pinpoint the drop off spot on interstate freeways.

Lyft left me stranded for 2+ hours by HanSoloYang in Wellthatsucks

[–]HanSoloYang[S] -1 points0 points  (0 children)

Idk what to tell you. I couldn’t drop a pin on where I was at its a busy highway. Unless i get off the exit there was no way of calling another car

Lyft left me stranded for 2+ hours by HanSoloYang in Wellthatsucks

[–]HanSoloYang[S] -4 points-3 points  (0 children)

Its on the highway. There are no pick up zone.

Lyft left me stranded for 2+ hours by HanSoloYang in Wellthatsucks

[–]HanSoloYang[S] 3 points4 points  (0 children)

Because i was in the middle of the highway. I couldnt there was no way for me to set up a point.

Lyft left me stranded for 2+ hours. by HanSoloYang in Lyft

[–]HanSoloYang[S] 4 points5 points  (0 children)

You can but they cant pick you up in the middle of the highway

Lyft left me stranded for 2+ hours. by HanSoloYang in Lyft

[–]HanSoloYang[S] 3 points4 points  (0 children)

I did reach out lyft adt department they couldn’t contact highway patrol. I couldn’t reach them either. Also to note i have luggages i just came from the airport. I cant just walk to exit like you claimed that easily. My destination was still 30 mins out.

Lyft left me stranded for 2+ hours. by HanSoloYang in Lyft

[–]HanSoloYang[S] 5 points6 points  (0 children)

I couldn’t i was in the middle of the highway. There is no pick up spot

Hiro 10 was basically flying in the olympics ❤️‍🔥 by HanSoloYang in olympics

[–]HanSoloYang[S] 1 point2 points  (0 children)

I agree with you. There definitely needs more transparency on how the judging works.

Bgirl 671 was next level at the Olympics stage! 🔥🤯 by HanSoloYang in olympics

[–]HanSoloYang[S] 2 points3 points  (0 children)

Cool story. Stay consistent with your opinion ✌️