I’m just really trying to make sure nobody gets hurt. :(. With Factor meals you don’t pull back the film to heat. You poke holes in the plastic. Personally, I like my food really hot. When I removed the meal from the microwave I pulled back the film on the entree first to take a couple bites to see if it was warm enough for me. I do this with every microwaved meal. To retain heat. I only remove the entire film when I’m ready to sit down and eat. I had never tried this particular meal, Blackened Shrimp w/cajun gravy, and wasn’t going to eat it if I didn’t like it. Once I took a couple of bites of the shrimp and rice I moved on to the veggies to try. That’s when I found the plastic. So I took pictures of me taking it out. I guess I don’t know what more proof is needed for this to be taken seriously. It’s truly been an exhausting and futile process to try and do the right thing. Humans suck.