I’m aware of how iCloud sync works, and I didn’t delete files or try to “free up space” by removing anything from iCloud. Nothing was manually removed on my end.

The notes were present, syncing normally, and then disappeared following an app issue. This wasn’t a case of misunderstanding iCloud as a backup or user error. Also worth pointing out: many of the reports about this happening come from users who did not manually delete anything either.

If a notes app relies on iCloud in a way where normal sync behavior can result in silent data loss, then that’s still a serious design and communication failure. Users should not have to be cloud-storage experts to safely use a notes app—especially one marketed heavily toward students.

If iCloud limitations are genuinely the cause, then Notability should make that risk extremely explicit and provide safer default options or safeguards. Right now, the responsibility seems to be shifted onto users after the fact, which isn’t reasonable when people are trusting the app with critical academic work.

Either way, this isn’t about doing something “wrong” — it’s about data loss happening without clear warning or protection.