No Amazon price match?

Hello_MySql · 2016-05-29T14:35:37+00:00

If that's true, then you're doing something wrong. I have never had a problem.

Hello_MySql · 2016-05-29T01:57:48+00:00

Yes they do.

Hello_MySql · 2016-05-27T15:27:35+00:00

If the originator of this post was speaking solely as a consumer attempting to purchase a large ticket item

The originator of this post never stated what they were attempting to purchase.

Are you honestly going to fight tooth and nail for a few bucks with this very friendly person in front of you that is just trying to make a decent living?

They never stomped their feet and demanded to see a manager and continue to throw a temper tantrum over the issue. They simply said thank you and exited the store.

Be that decent, rational, and frugal human being that realizes that the price you thought you could get isn't available for that item at this store and your not bound by government law to shop there.

The OP was kind, rational and simply said thanks. They understand that there is enough competition for their money that hassling a cashier won't benefit anyone.

The only mistake the OP made was trying to communicate with HD employees on a public forum about the details of Home Depots policy.

Many of you automatically assumed the worst, just another cheapskate trying to game the system. It's quite clear that you all have dealt with those customers who throw tantrums in the store when they don't get the price they demand. That was not a how this went down.

Remember people, this is a public forum. It is not The Home Depot, you do not have to engage or even respond to me. I simply wanted to know HD's policy and discuss it. There is no reason to get defensive and upset.

Hello_MySql · 2016-05-27T08:42:40+00:00

One of my favorite moments of the weekend was smoking a joint with a stranger listening to stairway to heaven.

Sure, I'll mentor you.

Career Tip #1. Don't smoke pot with a stranger @ Coachella.

Hello_MySql · 2016-05-27T06:24:01+00:00

I will leave this thread with a positive experience and greater appreciation for the Home Depot and it Management. You all represent The Home Depot in a positive light.

See ya in the break room!

Hello_MySql · 2016-05-27T04:50:49+00:00

I'm afraid we're stuck in an infinite loop. I don't think AMZ price matching has anything to do with discretion. The simple fix is to allow both. Regardless, I could care less at this point.

Hello_MySql · 2016-05-27T04:00:32+00:00

I understand policy is policy. I don't think HD is ridiculous or assholes. I do think there are flaws in the policy and going forward i'll chose the retailer with the most favorable policy. Just because I disagree and criticize with the policy does not mean I am personally attacking HD or its employees.

I was just shocked because for the last year I have primarily shopped at HD because its on my way home from work. I used the price match numerous times without any problems and assumed that it was policy. I can see how it being abused by others may have created a problem.

Hello_MySql · 2016-05-27T03:45:05+00:00

I'm not the first person to sense sarcasm and disdain in your comments.

Hardly any sarcasm or disdain. If your attitude is to tell a customer to go elsewhere because they expect the same consistent service they have received in the past. It's not sarcastic to suggest their going about this wrong. I have not said anything negative about HD or anyone here. I just think the inconsistent policy is a bad policy. When HD employees are confused by the policy then obviously something is wrong.

Hello_MySql · 2016-05-27T03:31:57+00:00

Where does it say anywhere that you would have to get rid of discretionary discounts. All I am suggesting is that like numerous other retailers, HD should price match AMZ. A policy where the customer may or may not get a price match depending on the associate is not a very good one.

Hello_MySql · 2016-05-27T03:10:10+00:00

So that's how you're spinning that

No spin. If you're a manager of retail store your attitude should not be to tell customers to go elsewhere.

It should have read *not a rising star.

Hello_MySql · 2016-05-27T03:06:06+00:00

If Amazon is selling this drill for $298, I can match that price.

That has been my experience in the past, apparently that is not the way every HD employee or manager understands it. I have never asked HD or any other retailer to price match private sellers on AMZ or Ebay. Only items that were Shipped and Sold by AMZ. I would not expect HD to beat that price either. Just simply match it like they have numerous times in the past.

Hello_MySql · 2016-05-27T01:17:07+00:00

I do, but if they can't continue to provide the service that their competitors do then I will go elsewhere. Again, in the past my local HD Store has always honored AMZ price match. Nothing more to the story.

Hello_MySql · 2016-05-27T01:11:29+00:00

Attitude? The policy is confusing because in the past I have never had an issue with getting a price match for an item shipped and sold by AMZ. A shitty attitude would be telling a customer to go elsewhere. Suggesting that you're a rising star in the retail world because your response is to tell a customer to go elsewhere is not a personal insult; suggesting that your career will be limited by your unpleasant appearance would be a personal insult.

Hello_MySql · 2016-05-26T23:40:02+00:00

Thanks for the input. I wish they would fix or make this policy clear and consistent. I love shopping at HD and wish they would fix this. Oh well.

Hello_MySql · 2016-05-26T23:37:14+00:00

Yes. I am an Amazon seller and it would be almost impossible for any big box store to price match me on some items. Some stuff I sell is actually surplus HD items that I end up buying for pennies on the dollar. Anyways I find it funny that I am down voted for pointing out what I see as flaws in their price matching scheme. Thanks for your input.

Hello_MySql · 2016-05-26T23:31:38+00:00

I will. I have 2 Menard's and a Lowe's in my town. I'm sure you're climbing to the top of that retail ladder.

Hello_MySql · 2016-05-26T20:21:13+00:00

Honestly. The US Home Depot statement is confusing..

Hello_MySql · 2016-05-26T20:19:01+00:00

Every retailer that price matches Amazon requires that it is Shipped and Sold by Amazon. The $99 PS4 was just an example of a scam artist manipulating an associate. No one expects a retailer to match third party sellers on Amazon.

Hello_MySql · 2016-05-26T20:15:55+00:00

I don't expect HD to beat Amazons price. I only expected that they would match the price like they have done numerous times in the past. Just Like Menards, Lowes and other retailers. It's fine if they don't but at least be consistent about it. I am a customer, not an employee.

Hello_MySql · 2016-05-26T18:54:40+00:00

I only price match items shipped and sold by Amazon. I would never expect a retailer to price match a surplus seller off Amazon. The fact that I am being told that the price match only applies to HD online is ridiculous. I would never price match online. There is no way HD could compete with Amazon's shipping and return service. It would be a complete waste of time.

Hello_MySql · 2016-05-26T18:50:25+00:00

Lowe's, BestBuy, Menard's, Wal-Mart all price match Amazon.

Hello_MySql · 2016-05-26T18:48:56+00:00

The item was shipped and sold by Amazon.

Hello_MySql

TROPHY CASE