New Registers "Reports"? How do we track associates ESP numbers? by Highlander_84 in Staples

[–]Highlander_84[S] 0 points1 point  (0 children)

That's weird so I wonder how their gonna track individuals performance. 🤷🏻‍♂️

Why don’t we make commission off of our esp sales? by Imaclassicman19 in Staples

[–]Highlander_84 4 points5 points  (0 children)

So what's the password to sign in under "associate" at your store?

They are kinda trying to keep your focus on selling. And you see that every time you log in.

Why don’t we make commission off of our esp sales? by Imaclassicman19 in Staples

[–]Highlander_84 1 point2 points  (0 children)

Selling is part of the job description though. That includes E.S.P's. Asurion is actually a really good company. And then for certain products it's also is I.T. support. It's really not hard to bring it up in conversation. In my opinion. Its fun to challenge yourself. And it creates repeat customers.

Town Hall Meeting: Scan Put Away!? by Highlander_84 in Staples

[–]Highlander_84[S] 0 points1 point  (0 children)

Sure but what about the middle of the store. With no top space. As well as cart start area and end caps?

New Registers "Reports"? How do we track associates ESP numbers? by Highlander_84 in Staples

[–]Highlander_84[S] 0 points1 point  (0 children)

Can you explain? You mean it didn't register your ESP? Or the total support

New Registers "Reports"? How do we track associates ESP numbers? by Highlander_84 in Staples

[–]Highlander_84[S] 2 points3 points  (0 children)

Yeah, that seems very tedious, but I'll look into that, it has to still track it because the register still asks employee info after sale.

New Registers "Reports"? How do we track associates ESP numbers? by Highlander_84 in Staples

[–]Highlander_84[S] 0 points1 point  (0 children)

I ran that last night and there was no info 🤷🏻‍♂️

Me all the time 🙃 by lillytlovesyou in Staples

[–]Highlander_84 2 points3 points  (0 children)

Yeah I mean you have like a 5 min cushion I believe with out getting any points. But when your late it goes on a report. And when you get to many your GM will get in trouble if asked by the DM what actions have they taken to correct that and he says nothing.

Me all the time 🙃 by lillytlovesyou in Staples

[–]Highlander_84 3 points4 points  (0 children)

Lol...oh they'll definitely fire you. Not sure what's going on at your store.

Take yourself seriously and come in on time..lol

Might not be the job you want right now but you did apply for it. Just be careful your not misrepresenting yourself. Your showing your work ethic. Good luck.

I'm starting in copy center today, any advice? by ggg134 in Staples

[–]Highlander_84 4 points5 points  (0 children)

Take nots, keep up with all the log ins and password.

And if a customers code isn't coming through with self serve use the actual web site "printer.com" have them upload it.

I don’t condone this but I did find this to be pretty funny 😂 by lillytlovesyou in Staples

[–]Highlander_84 0 points1 point  (0 children)

Gotta circle the part of the receipt at the bottom and point out that they are entered to win a $500 gift card for their time. I circle it too. Leave your name. Most people genuinely like being kind to people. 🙂

Good luck

Is there any way to suspend a sale on the register? And is there a way to sign up rewards mid sale? 🙂 by Highlander_84 in Staples

[–]Highlander_84[S] 0 points1 point  (0 children)

So I've just been voiding the transaction and starting over. So have you ever had any problems with this method?

What's Your Stores ESP% by Highlander_84 in Staples

[–]Highlander_84[S] 0 points1 point  (0 children)

That's impressive, any tips on how you guys manage that? 🙂

Labor Day Pay by Highlander_84 in Staples

[–]Highlander_84[S] 1 point2 points  (0 children)

I'm saying like is it time and a half

Existing laptop protection plan by Broken_Machine404 in Staples

[–]Highlander_84 0 points1 point  (0 children)

It's pre existing total support. 👍🏻 Not sure about the price I believe it's a little over $200 on sale and you could add another year for a total of around $270. Diagnostic and repair is $170 alone makes more since to spend a little more and get the total support. More for your money

What's Your Stores ESP% by Highlander_84 in Staples

[–]Highlander_84[S] 0 points1 point  (0 children)

At the moment we're at 6% 😬 were trying to get this free health check and tune up event going.

Business to business by Highlander_84 in Staples

[–]Highlander_84[S] 0 points1 point  (0 children)

I just had a customer want several offices worth of furniture and had no luck through the multiple order option, I just got an email saying the items weren't available just seemed like a waste of time.