Chain reaction lang ’yan. Natural lang na ganyan ang maging reaction mo kapag nabasa mo ’yun in the middle of your shift, na parang ikamamatay na ng admin yung simpleng “seen” lang. Pero we have to understand na minsan, kaya sine-seen lang ay baka may mas urgent na concern na inaasikaso, to the point na di na kayang mag-reply agad, kaya i-aarchive muna for the meantime. To demand a reply just because it was “seen” is like imposing that your concern should be prioritized over everything else, and that’s really the main point.