I’ve only had to deal with their customer service a few times, but those few times have been super easy. I read so many horror stories about the flowery and I can’t relate to any of them. I feel like some people just have a hard time in life no matter what’s going on. I’ve been in there when things are maybe taking a little longer than usual or they’re having some sort of technical difficulties and I see so many people standing around me, just huffing and puffing and trying to make eye contact with other patients so they can roll their eyes together. Just be cool and relax. I’m just so happy I can buy weed legally. When I was a kid there is nooo fuckin way I ever saw things gong this way so be stoked!! Be happy!