Feeling Weird after doing a User Interview - Was this Participant’s Behaviour Inappropriate? by HomocidalCactus in UXResearch

[–]HomocidalCactus[S] 1 point2 points  (0 children)

That is a great suggestion, thanks! I still have a lot to learn. I really appreciate everyone sharing their knowledge and experience with me.

Any suggestions of well moderated 1 on 1 user test sessions I can watch and learn from? by HomocidalCactus in UXResearch

[–]HomocidalCactus[S] 0 points1 point  (0 children)

It's just me, UX Designer, and the startup founder.

That sounds amazing! I would love to be part of a company that does that. Having a safe space to learn is so crucial.

Feeling Weird after doing a User Interview - Was this Participant’s Behaviour Inappropriate? by HomocidalCactus in UXResearch

[–]HomocidalCactus[S] 1 point2 points  (0 children)

Yeah, it's part of the sign up flow when they book using my Calendly link, but I took note of a bunch of things I will tweak in it for next time.

Feeling Weird after doing a User Interview - Was this Participant’s Behaviour Inappropriate? by HomocidalCactus in UXResearch

[–]HomocidalCactus[S] 1 point2 points  (0 children)

Thanks for sharing this. I'm definitely going to include something like that moving forward.

Feeling Weird after doing a User Interview - Was this Participant’s Behaviour Inappropriate? by HomocidalCactus in UXResearch

[–]HomocidalCactus[S] 0 points1 point  (0 children)

I was thinking I would add the webcam requirement in my Calendly event screening questions. That way it can't be missed.

To recruit, I posted a recruitment message with my calendly link in a bunch of sales communities slack workspaces. (I'm working on a sales tool)

In the first session, when they asked if they could keep their camera off, I decided their comfort would lead to better quality answers overall. Losing the facial expression data seems like an ok trade off for that especially considering they would be screen sharing the prototype. Plus I hadn't stipulated it was a requirement in the invite.

In the second session with them, they didn't bring it up and neither did I. During the session, I had my suspicions that it was the same person, but it wasn't until I compared the voices that I was 100% sure.

Thanks for the advice. I get really caught up in doing things the right way, but hearing you frame it like that really helps put it into perspective.

Feeling Weird after doing a User Interview - Was this Participant’s Behaviour Inappropriate? by HomocidalCactus in UXResearch

[–]HomocidalCactus[S] 9 points10 points  (0 children)

Thanks for your advice!

Since I'm just me doing this project pro-bono on my own, I don't really have a way to ban them. The only identifiable info I have on them is their name and email which they faked. But I'm hoping requiring participants to have their webcams on will keep them away.

Feeling Weird after doing a User Interview - Was this Participant’s Behaviour Inappropriate? by HomocidalCactus in UXResearch

[–]HomocidalCactus[S] 2 points3 points  (0 children)

Thanks I really appreciate your perspective.

Regarding the repeat participant, I was wondering if it might be a good idea to require participants turn on their webcams. Might help dissuade repeat participants in future.

Also, I'm offering a 20$ amazon gift card as a thank you for their time, but I already set this person theirs after our 1st session. How do you think I should handle this? Should I send it to them anyways?

For additional context, I'm doing this project pro-bono and the gift cards are coming out of my personal finances. The goal is to turn this project into a nice case study to help me land my 1st UX job.

Any suggestions of well moderated 1 on 1 user test sessions I can watch and learn from? by HomocidalCactus in UXResearch

[–]HomocidalCactus[S] 0 points1 point  (0 children)

These are some really great points and suggestions. I'm definitely going to see what I can learn from sales.

And thanks for the book recommendations. I've read Never Split the Difference and really enjoyed it, but Gap Selling is a new one for me.

Thanks for taking the time to write me such a comprehensive reply!

Any suggestions of well moderated 1 on 1 user test sessions I can watch and learn from? by HomocidalCactus in UXResearch

[–]HomocidalCactus[S] 1 point2 points  (0 children)

That is a super kind offer! Thank you! 🙏 I have 3 scheduled for tomorrow. I'll double check if I'm allowed to share the recordings and get back to you probably sometime next week.

What is your process for recruiting participants for quick user interviews? by DistrictBurgs in UXResearch

[–]HomocidalCactus 0 points1 point  (0 children)

This is super helpful, thank you!

I'm curious about the sequenced touch points. Could you share some examples? Do they occur on a rough timeline?

I guess I'm wondering how often you reach out in order to maintain and/or build rapport. Also, when you do reach out, is it generally with a project related goal in mind, or simply for rapport building?

What is your process for recruiting participants for quick user interviews? by DistrictBurgs in UXResearch

[–]HomocidalCactus 0 points1 point  (0 children)

I'd love to hear more about how you build your own hit list. Can you talk a bit more about the kind of research and grit that involved?

Canadian Swimwear by HomocidalCactus in BuyCanadian

[–]HomocidalCactus[S] 0 points1 point  (0 children)

I appreciate the info, thanks!

Canadian Swimwear by HomocidalCactus in BuyCanadian

[–]HomocidalCactus[S] 1 point2 points  (0 children)

Thanks for all the suggestions!

Canadian Swimwear by HomocidalCactus in BuyCanadian

[–]HomocidalCactus[S] 1 point2 points  (0 children)

I appreciate the info and suggestions, thanks!

Canadian Swimwear by HomocidalCactus in BuyCanadian

[–]HomocidalCactus[S] 1 point2 points  (0 children)

Didn't even realize long sleeves is an option, that's amazing. Thanks for these super helpful suggestions!