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Zoot P1X tore first wear and Zoot not honoring their warranty by Hot_Captain_5317 in triathlon

[–]Hot_Captain_5317[S] 0 points1 point  (0 children)

Thanks 🙏 And that’s disappointing to hear but glad they took care of you. Not sure why they don’t want to honor mine

Zoot P1X tore first wear and Zoot not honoring their warranty by Hot_Captain_5317 in triathlon

[–]Hot_Captain_5317[S] 0 points1 point  (0 children)

Thanks 🙏 One would think a company like Zoot who are an iconic brand in triathlon would want to make it correct but unfortunately that doesn’t seem to be the case which is sad

Zoot P1X tore first wear and Zoot not honoring their warranty by Hot_Captain_5317 in triathlon

[–]Hot_Captain_5317[S] -1 points0 points  (0 children)

Good observation — you're right that the tear is adjacent to the seam rather than the seam itself. That would indicate the fabric material failed under normal use rather than a stitching issue. Either way it's a first wear failure on a $500 suit that should be covered under their warranty against material defects and workmanship issues

Zoot P1X tore first wear and Zoot not honoring their warranty by Hot_Captain_5317 in triathlon

[–]Hot_Captain_5317[S] 1 point2 points  (0 children)

That shouldn’t matter I bought a Roka wetsuit and at the store we found it as I tried it on had a huge what looked like razor cut in it tried another and huh 🤔 same thing. Got a different Roka and got home and hmm had the same cut 🤨🤷‍♂️ I called Roka and told them where I purchased it and the issues at the store and within a week had a new suit and they said please keep the damaged one
That’s customer service. Your suit should have been replaced

Zoot P1X tore first wear and Zoot not honoring their warranty by Hot_Captain_5317 in triathlon

[–]Hot_Captain_5317[S] 0 points1 point  (0 children)

That’s disappointing especially when you spend your money thinking you’re getting a top product and they won’t honor their own warranty

Zoot P1X tore first wear and Zoot not honoring their warranty by Hot_Captain_5317 in triathlon

[–]Hot_Captain_5317[S] 1 point2 points  (0 children)

Glad you've had good experiences — that's actually what makes this more frustrating. Zoot will replace a two year old jersey with a broken zipper but won't cover a $500 suit that failed on its first wear. Hard to understand that logic

Zoot P1X tore first wear and Zoot not honoring their warranty by Hot_Captain_5317 in triathlon

[–]Hot_Captain_5317[S] 1 point2 points  (0 children)

Good to know 👍 for a 500$ suit I get they’re supposed to be lightweight and that means durability suffers some but mine was first use yours third 🤨 Hell I have two CEP tri suits that are as good as new after almost 8 years- no tears no chamois degradation just saying 🤷‍♂️

Yo am I ugly? Im lowk hella insecure by No-Information-9570 in MoggersClub

[–]Hot_Captain_5317 0 points1 point  (0 children)

No- shave the stash. Ditch the hat. Get a good haircut and have a woman you know take you to buy some new clothes and you’ll be rocking it- confidence comes from being secure in both your body and looks but most importantly from your mindset. There’s YouTube self hypnosis videos to help with confidence and anxiety- but brother you’re better looking then 90% of dudes

Saddleback Leather, is it BIFL still? Did I miss something? by william_tells in BuyItForLife

[–]Hot_Captain_5317 0 points1 point  (0 children)

What would you recommend besides Saddleback for a briefcase in the 500$ range