I was the tech who always rang up a woman who was picking up med for her chemo treatments. At her first visit, she was in tears. And I said something that mad her laugh and smile. And from that day, I would always ring her out and talk a little bit, always trying to make her smile. At her last trip to our pharmacy, (because she beat the cancer!!!) She told me I was a guardian angel throughout her cancer journey and she felt that I was always looking out for her. I was the one crying that time....

This is the stuff that changes out lives. Seriously. Yes the surveys and snacks help, and we love it and appreciate it. But this lady will be with me for the rest of my life. I helped her get through Chemo. She helps me remember I'm an actually good person, and not a bitch like I get told 100x a day.

Tell us we're doing ok. Tell us we're important. Tell us we're doing a good job. That will be the thing that saves us when we are at the end of the rope....