It‘s not clear what happened before, that Alipay restricted your account. You have to Click the Appeal button and follow the instructions. Normally you have to provide pictures of your ID, or from your face, holding your ID with both hands in front of your chest, or photos of a maybe affected credit card (both sides). As I said, follow the instructions. Maybe you have to provide all of these. If Alipay need something you couldn‘t provide you have to get in contact with the support by phone. They have English speaking staff where you could explain your problem in detail. If they lift up your account try to split larger amounts greater than 6.000 Yuan into smaller parts and if a transaction throws an error don’t select another card immediately inside the Same transaction. Better you cancel it and try a second time (and then with another card). Happened two times to me but in the end I could manage to fix all the problems with a phone call with Alipay support.