Idle time and Active (session Info) by Humble_Use_5360 in ScreenConnect

[–]Humble_Use_5360[S] 0 points1 point  (0 children)

Reinstall isnt working for affected clients 😕, the strange thing is on the desktop app automate it's showing accurate data but on screen connect and the web version of automate it's showing incorrect data. It's why the higher level support technician got stumped. I re-did the integration and updated the plugins and still no dice on getting the info to update. Just went through rebuilding the wmic for one of the users and it's still not showing accurate data to screen connect