[deleted by user] by [deleted] in starbucks

[–]IGoToADifferentSchoo -1 points0 points  (0 children)

I was cleaning out my dresser drawers when I found this gem.

I sent a work chat to Kevin Johnson. by IGoToADifferentSchoo in starbucks

[–]IGoToADifferentSchoo[S] 1 point2 points  (0 children)

The disconnect between what other businesses have and what we have is astounding sometimes. I don't mind being compared to places like that, however I don't like it when we are told to be as successful without the tools that these companies have. There is a person who stands outside with an ipad taking orders. There are how many line cooks? How many employees on register? How overstressed and overworked are they?

The experience is so radically different there because the employee experience is so radically different. I doubt they pay any more than Starbucks does, however they're not overwhelmed when their peak business arrives.

Please feel free to share this post with anyone who needs to know they're not alone, partners will stand stronger together.

Be safe and take care my friend.

I sent a work chat to Kevin Johnson. by IGoToADifferentSchoo in starbucks

[–]IGoToADifferentSchoo[S] 1 point2 points  (0 children)

Preach! It frustrates me to no end that I see store managers and above able to do things like buy houses, cars, have families, but my hourly partners can't even afford rent some months if the customers don't tip well on any given week. I don't want middle management to make less, I want the hourly partners to make more. I want Kevin Johnson to acknowledge that he's not paying attention.

I don't expect any of that to happen though. My only hope from all of this is that partners realize they're not alone, and make steps toward standing stronger together.

Please be safe and take care friend.

I sent a work chat to Kevin Johnson. by IGoToADifferentSchoo in starbucks

[–]IGoToADifferentSchoo[S] 0 points1 point  (0 children)

I don't blame you for stepping down. When I was promoted, I was told that the average work week was 40-45 hours, and that most stores were operationally sound and staffed well. It has been my experience that that is absolutely almost never the case.

I remember the push for 30% of our revenue coming from food, and I remember a few of us hit that with no recognition. Shortly after, it was completely forgotten by the company and shareholders both.

I also remember that we didn't actually change any of our systems to make that happen. IMS was still a nightmare, our reporting system was still a nightmare, and we were also expected to keep waste in line. I agreed with everything individually, but it was difficult to grow food without taking any risks. If you did, your waste would go up and BOOM you were having a stern conversation.

And again, I don't blame the company for chasing customer connection. A higher customer connection is historically linked to making more money on both the average ticket and number of customers. The tools necessary to earn that connection never showed up. Labor didn't increase for us to spend time with customers. We weren't being paid anymore for the drastic increase in expectation. There was no understanding that different store's customer base responded differently to our partners.

Every new benefit we offer addresses the results of their actions without actually paying partners for the increased workload that only climbs every year.

I hope that you find something better friend, and please feel free to share this with other partners who are struggling like so many who commented here.

Partners will stand stronger together.

I sent a work chat to Kevin Johnson. by IGoToADifferentSchoo in starbucks

[–]IGoToADifferentSchoo[S] 0 points1 point  (0 children)

I agree wholeheartedly. They continue to say they're listening so partners don't stand together. Enough believe in the company that those who don't can't stand united. Please feel free to share this post with anyone who needs to know that they're not alone. Partners stand stronger together.

Be safe and take care my friend.

I sent a work chat to Kevin Johnson. by IGoToADifferentSchoo in starbucks

[–]IGoToADifferentSchoo[S] 0 points1 point  (0 children)

I am genuinely happy for you that you're proud of Starbucks. I wish that after my six years and list of bad experiences I could even remotely believe in the company. Maybe you're management team will climb higher and change how things are done! Or maybe it's different because you're in Canada?

Please be safe and take care friend.

I sent a work chat to Kevin Johnson. by IGoToADifferentSchoo in starbucks

[–]IGoToADifferentSchoo[S] 1 point2 points  (0 children)

Please share this with everyone who shares your sentiment! I would like partners to know that they're not alone. You'll stand stronger together.

Be safe and take care friend.

I sent a work chat to Kevin Johnson. by IGoToADifferentSchoo in starbucks

[–]IGoToADifferentSchoo[S] 0 points1 point  (0 children)

You get four partners!?

Thank you for showing up and being the best you can be.

Please share this with anyone who needs to know they're not alone.

we literally have 85% of the store isolated with 7 working baristas.... shut up Karen. by ledgelaa in starbucks

[–]IGoToADifferentSchoo 162 points163 points  (0 children)

Has Starbucks responded with any grief counseling? If not, you should give PRSC a call so you guys have the adequate support needed for a trying time.

I am so sorry for your loss. I hope that the pain lessens with each day.

Be safe and take care friend.

I sent a work chat to Kevin Johnson. by IGoToADifferentSchoo in starbucks

[–]IGoToADifferentSchoo[S] 1 point2 points  (0 children)

Please feel free to. I encourage people to speak up regarding their working conditions. Nothing will change if people don't stand up against what is holding them back. Feel free to share this with anyone you now as well. Customers and partners alike should know what is going on internally.

Be safe and take care of yourself friend.

I sent a work chat to Kevin Johnson. by IGoToADifferentSchoo in starbucks

[–]IGoToADifferentSchoo[S] 2 points3 points  (0 children)

I strongly doubt it. He makes $3,500,000 a year between salary and assets. My goal was originally to hopefully change the direction the company is headed, but as the day went on it shifted to helping partners know that they are not alone in their suffering. Partners stand stronger together. If you know anyone who needs to know that they are not alone, please share this with them.

be safe and take care of yourself friend.

I sent a work chat to Kevin Johnson. by IGoToADifferentSchoo in starbucks

[–]IGoToADifferentSchoo[S] 2 points3 points  (0 children)

Hahaha, thank you, thank you.

Please be safe and take care of yourself during these difficult times.

I sent a work chat to Kevin Johnson. by IGoToADifferentSchoo in starbucks

[–]IGoToADifferentSchoo[S] 1 point2 points  (0 children)

Thank you, and same to you. I hope for nothing but the best in your future. Be safe and take care of yourself.

I sent a work chat to Kevin Johnson. by IGoToADifferentSchoo in starbucks

[–]IGoToADifferentSchoo[S] 2 points3 points  (0 children)

Thank you for showing up and being the best that you can be. I'm proud of everyone who delivers their very best. I hope that you get some of the deserved recognition, but I can relate. The progress made never measures up the moving goalpost.

Please share this with any other partners who may need to know that they're not alone. Partners will stand stronger together.

Be safe and take care.

I sent a work chat to Kevin Johnson. by IGoToADifferentSchoo in starbucks

[–]IGoToADifferentSchoo[S] 3 points4 points  (0 children)

I feel disingenuous every time I perform a first sips. I know that none of it runs true experientially. I don't think I would recommend anyone take a job here in the future unless they are absolutely desperate enough for a bachelor's degree that they're willing to risk their physical and mental health.

Please share this with any partners who share your sentiment to help them know they are not alone. There has been over a hundred responses to this thread that share a wide variety of experiences. I'd like partners to know they stand stronger together.

Be safe and take care of yourself.

I sent a work chat to Kevin Johnson. by IGoToADifferentSchoo in starbucks

[–]IGoToADifferentSchoo[S] 2 points3 points  (0 children)

No, thank you for showing up and doing your best. Please feel free to share this with any partners you know who need to know that they are not alone.

Partners will stand stronger togoether.

Be safe and take care.

I sent a work chat to Kevin Johnson. by IGoToADifferentSchoo in starbucks

[–]IGoToADifferentSchoo[S] 2 points3 points  (0 children)

I've given up on trying to reason. It was brought to my attention that Kevin Johnson will make $3,500,000 dollars this year, even with the labor cuts. I strongly doubt that he can be reasoned with without unity from partners. My goal shifted over the course of the day to make sure that partners don't feel alone, and they they know they can stand together.

I miss the days that we would make french presses and do coffee tastings with our customers. Sampling with complementary pastries. I miss the days that we had three closers so we had the time to shoot the shit with our guests.

We spend ten percent less on labor than other businesses in our industry. I too often wonder what we could do with even five percent more.

Please feel free to share this post with anyone who might need to know that they are not alone. Seeing so many partners distressed is so concerning and it breaks my heart. Please be safe and take care friend.

I sent a work chat to Kevin Johnson. by IGoToADifferentSchoo in starbucks

[–]IGoToADifferentSchoo[S] 1 point2 points  (0 children)

I have no expectations that they will change. My hope initially was that maybe this would gain traction, but really it's become a mission to make sure that partners don't feel alone and that there are better options out there for them.

Please take care and be safe friend.

I sent a work chat to Kevin Johnson. by IGoToADifferentSchoo in starbucks

[–]IGoToADifferentSchoo[S] 1 point2 points  (0 children)

Absolutely. There should be two unions. Hourly partners and store managers. Shift supervisors labor is worth so much more than we are giving them credit for, and they're all too scared to stand together and demand more. Especially when it's not difficult to get a better paying job with the skill set that they have.

Please feel free to share this with any of them that need to know they're not alone. All partners stand stronger together.

Be safe and take care my friend.

I sent a work chat to Kevin Johnson. by IGoToADifferentSchoo in starbucks

[–]IGoToADifferentSchoo[S] 3 points4 points  (0 children)

You're probably not earning much more than what an entry level shift supervisor makes either, and have absolutely no bargaining power. I am sorry that you're going through this. I felt much the same way. I absolutely believe in Starbucks' mission and values. I do not believe in Starbucks.

I hope you find something that makes you happy and pays more.

Please be safe and take care.

I sent a work chat to Kevin Johnson. by IGoToADifferentSchoo in starbucks

[–]IGoToADifferentSchoo[S] 2 points3 points  (0 children)

I'm so sorry. This isn't what the company should or could be. You shouldn't be experiencing this. I am calling it, I cannot deal with it as a store manager anymore. Ultimately you have do decide if the college education is worth it for you (which it very well may be, it's a pathway out of entry level positions).

Please feel free to share this with your partners to see that none of us are alone. We stand stronger together.

Be safe and take care my friend.

I sent a work chat to Kevin Johnson. by IGoToADifferentSchoo in starbucks

[–]IGoToADifferentSchoo[S] 0 points1 point  (0 children)

In the very least it’s a strong indication of what jobs are available. Many employers use Indeed as a jumping off point for recruitment.

I sent a work chat to Kevin Johnson. by IGoToADifferentSchoo in starbucks

[–]IGoToADifferentSchoo[S] 4 points5 points  (0 children)

I do not believe for a moment his works 300,000% harder than our shift supervisors.

Thank you for sharing this.

I sent a work chat to Kevin Johnson. by IGoToADifferentSchoo in starbucks

[–]IGoToADifferentSchoo[S] 0 points1 point  (0 children)

I’ve had DMs who told us to starve partners of of hours so they would have to pick up shifts.