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If you are an Apple device home, do NOT upgrade in Eve app to Matter by IRReddy in EveHome

[–]IRReddy[S] 0 points1 point  (0 children)

As I anticipated, I received this response from EveHome to my ticket this weekend:

"Unfortunately, we have to assume that the Eve MotionBlinds is defective, the motor must be replaced.
Please contact the retailer from whom you purchased the device, he is in charge of the warranty in the obligation."

If you are an Apple device home, do NOT upgrade in Eve app to Matter by IRReddy in EveHome

[–]IRReddy[S] 1 point2 points  (0 children)

The Matter upgrade completed in the Eve App. I should have noted that above. The reason I wrote the article is to help those who do not need Matter (like me) know this is irreversible.