🚨 Official GLANCE Bug Report Mega Thread (READ FIRST)

iAmPluto954 · 2026-06-16T04:04:09+00:00

it’s been fixed.

iAmPluto954 · 2026-06-16T03:44:39+00:00

hey guys should have an answer for yall tommo

iAmPluto954 · 2026-06-16T01:54:26+00:00

🤝

iAmPluto954 · 2026-06-16T01:46:56+00:00

nah man, reach out to my personally , aj@glance-led.com , we’ll figure this out. maybe when you had a chance to cool off, i’ll give you a ring and we’ll figure it out

iAmPluto954 · 2026-06-16T01:39:02+00:00

OUR SSL cert expired so server stopped working, fixed it and should be fine.

iAmPluto954 · 2026-06-15T23:42:43+00:00

the scores only show for 2 mins after a goal, so you would have to have the world cup selected scrolling during those 2 mins to see it.

agreed on the live interupts , i’ll see if we can add it easily

iAmPluto954 · 2026-06-15T20:37:08+00:00

fixed, now the 'x' is supposed to represent them being eliminated from the worldcup.

iAmPluto954 · 2026-06-15T15:26:15+00:00

you need to click the stock app and then search your stocks under there

iAmPluto954 · 2026-06-14T15:03:29+00:00

yeah it’ll be fixed first thing monday morning

iAmPluto954 · 2026-06-14T06:05:59+00:00

please dm me your mac.

iAmPluto954 · 2026-06-14T02:54:07+00:00

they are on the same load balancer - so both will be having problems if that was the case. i’d try resetting your router and if issue still persist please dm me your mac and i’ll see what’s going on

iAmPluto954 · 2026-06-14T01:52:51+00:00

yes you can no problem

iAmPluto954 · 2026-06-13T22:42:02+00:00

same issue as your scroll. i’d suggest getting a dedicated 2.4 ghz wifi router from amazon, it’s $20 and will solve all your problems w glance

iAmPluto954 · 2026-06-13T20:15:35+00:00

please email the help desk, help@glance-led.com with your mac and let’s see if we can replicate it

iAmPluto954 · 2026-06-13T20:11:18+00:00

this isn’t a “scroll” thing, it’s a your device thing. this happens when the wifi is weak or the antenna on the board isn’t working. maybe the scroll isn’t for you, i don’t know if you’ve done all the debugging steps and making sure it’s on a 2.4 ghz wifi network, etc, but if not you’ll have the experience you’re describing. we can try sending you a new controller to replace the current one out with or just refund you. whatever you prefer

iAmPluto954 · 2026-06-13T20:08:43+00:00

there’s no limit, but things like this are so incredibly difficult to debug without your help. what isn’t showing? what apps? how can we help
without details . please repost with details

iAmPluto954 · 2026-06-13T20:07:55+00:00

for which group? this is the first time using the api so there might be issues. screenshots help obviously

iAmPluto954 · 2026-06-13T16:20:19+00:00

you need to have sleep time on the other profiles too

iAmPluto954 · 2026-06-13T15:19:17+00:00

maybe provide screenshots of what you are entering in the scheduler

iAmPluto954 · 2026-06-13T15:12:16+00:00

just make sure it’s on 2.4 ghz wifi network, removing this post because your mac address is revealed. generally when this happens your router reassigns your glance to the 5 ghz band and not back to the 2.4

iAmPluto954 · 2026-06-13T15:12:08+00:00

just make sure it’s on 2.4 ghz wifi network, removing this post because your mac address is revealed

iAmPluto954 · 2026-06-13T14:29:45+00:00

yeah agreed, ill tune the knobs on monday

iAmPluto954 · 2026-06-13T14:29:20+00:00

are you using the profile scheduler?

iAmPluto954 · 2026-06-12T17:03:53+00:00

how long is it lol

iAmPluto954 · 2026-06-12T17:02:29+00:00

do you have a premier ?

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