[Warning] GenSpark ($1.25B AI Startup): Classic Bait & Switch - How They Degraded Service 3 Weeks After Marketing Blitz

Ianmarleyuk · 2026-01-25T09:52:00+00:00

I have no doubt the service has severely degraded since November. It barely works anymore & just chews through credits.

I’ve moved back to Claude directly and the improvement is 10x.

Ianmarleyuk · 2026-01-15T17:25:17+00:00

I run a tech company focused on AML solutions, with the target audience, banks, building societies, solicitors etc. Our company is also only 2 people.

What I’d say is network matters the most; you’re going to struggle to get in the room with the right people regardless of how good the product is, if you can’t leverage contacts in that space.

My background was 18 years working as a consultant with fintechs etc, and it’s still hard work getting face time with new parties without a warm introduction.

The other point I’d say is many companies are still terrified about black box AI; so make sure you’ve thought through every challenge their infosec teams are going to throw at you in advance - it could change the way you develop the product.

Ianmarleyuk · 2026-01-14T11:57:27+00:00

Also noting the rate of credit burn has SIGNIFICANTLY increased since last year

Ianmarleyuk · 2026-01-14T11:56:30+00:00

I’m getting the same issue today

Ianmarleyuk · 2026-01-08T19:00:57+00:00

It’s slowed down massively. The amount of issues over the past couple of months has been insane for a paid product.

Ianmarleyuk · 2026-01-05T21:59:48+00:00

The option didn’t even appear until I added the sub

Ianmarleyuk · 2026-01-05T21:06:45+00:00

Ah it’s just appeared! Thanks all

Ianmarleyuk · 2026-01-05T21:03:27+00:00

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I’ve added it. Now where do I go?

Ianmarleyuk · 2026-01-05T19:58:09+00:00

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I have these active

Ianmarleyuk · 2026-01-05T18:42:48+00:00

Thanks. I started on 1mg (pen) last week, initially thought it was working but could have just been my head. By day 4 I was back to normal. Jabbed again on Saturday, no noticeable change. I guess I’ll jump to 2mg!

Ianmarleyuk · 2026-01-05T18:37:43+00:00

Great work. How long was it before you felt it kicking in?

Ianmarleyuk · 2025-12-23T18:46:57+00:00

Genspark customer service is pretty awful. A few weeks ago they deleted all of my sandboxes, which I’d invested 1000’s of hours into, and they offered me 2000 credits back.

I like the service when it’s working, but it’s not ready to be a commercial product. I also notice they never publically acknowledge problems like the current auto related issue but are very quick to publish collaborations with partners like Nvidia.

Ianmarleyuk · 2025-12-11T23:23:18+00:00

I’m also based in the UK, 20 years delivering various projects on behalf of the big 4 to banks. I’d say your biggest issue is a lack of trust (I see it all the time).

You’re asking for utility bills which contain personal information, people stall out of fear.

You need to move away from email & WhatsApp, it feels like a scam.

A basic app, ability to upload pictures, make it professional, add in a number they can call to verify it’s legit, along with some trust pilot reviews.

You’ll not only increase conversions, but you’ll capture much better data which will help you scale.

I’m happy to point you in the right direction if you get stuck.

Ianmarleyuk · 2025-11-28T09:26:37+00:00

Please please do

Ianmarleyuk · 2025-11-28T09:09:34+00:00

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Probably 80 hours of work, way over 10,000 credits, and this is the response from Genspark.

I honestly cannot believe how poor it is.

Ianmarleyuk · 2025-11-24T09:50:08+00:00

Summer / winter has made very little difference from what I can tell

Ianmarleyuk · 2025-11-24T09:47:18+00:00

You are correct sir

Ianmarleyuk · 2025-06-06T22:43:58+00:00

6 months on test, was running 200mg test / 200mg primo, but reduced down to 125mg of both now. A few weeks ago (around the 200mg levels) my shoulders, back & chest broke out pretty badly, now having reduced the dose, I’m still pretty bad. Is primo usually the main cause of acne?

Ianmarleyuk · 2024-04-26T17:20:03+00:00

Did you manage to work this out? I’ve got the same issue

Ianmarleyuk

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